Common challenges marketers face with email analytics
Let’s take a look at some common problems that email marketers face when trying to understand the performance of their email campaigns.
Fragmented reporting: No single view of campaign performance across formats or batches.
No user-level data: Can’t see how individual recipients engage.
AMP blind spots: No breakdown between HTML and AMP versions.
Unclear CTA performance: No visual data on where users actually clicked.
Limited data export: Hard to create custom reports or track long-term trends.
These issues create blind spots that make it difficult to understand performance, optimize campaigns, or prove ROI.
Step 1: Identify the right metrics to track
The first step in analyzing your campaigns is knowing what to measure. Not every campaign has the same goal. A product launch, a newsletter, and a reactivation flow all measure success differently.
Here are the most important metrics to monitor:
| Metric |
What it measures |
| Open Rate |
How many people opened your email |
| Click-Through Rate (CTR) |
Percentage of recipients who clicked a link |
| Conversion Rate |
Users who completed a desired action (purchase, signup) |
| Bounce Rate |
Emails that couldn’t be delivered |
| Unsubscribe Rate |
Users opting out after receiving your email |
| Spam Complaint Rate |
Recipients marking your email as spam |
| Revenue / ROI |
Sales or revenue from the campaign |
Most of these metrics can be tracked directly within your email marketing platform. Mailmodo, for example, provides a detailed analytics dashboard that allows you to look at these metrics in the form of charts. You can filter performance by campaign, audience segment, or device, giving you a comprehensive view of how your emails are performing without switching tools.
Step 2: Compare against benchmarks and see trends
Raw numbers mean little without context. To assess whether a campaign performed well, compare it against:
Your past campaigns: Are open or click rates improving over time?
Industry benchmarks: Check what’s standard in your sector.
Campaign type: Understand how transactional, promotional, and automated emails differ in engagement.
Tracking progress over time helps you identify patterns — what’s improving, what’s plateauing, and what needs attention.
Step 3: Analyze audience behavior
Performance metrics show what happened. Audience insights reveal why.
Look deeper into subscriber behavior:
Which segments engage the most?
What devices or clients do they use?
Which links or CTAs attract the most clicks?
What time or day yields the highest engagement?
Understanding these details helps you personalize future campaigns and focus efforts where they matter most.
You can do this even more easily with Mailmodo AI. Simply ask the co-pilot questions like “Which campaigns performed best last quarter?” or “What’s my average CTR compared to industry benchmarks?” and it will give you the answers in seconds.
Step 4: Test and experiment
Testing helps you understand what’s driving results. Run A/B tests to compare different variations and identify what works best for your audience.
You can test:
Use the results to refine future campaigns based on real data, not assumptions.
You can perform A/B testing using your email marketing tool itself. Mailmodo’s built-in A/B testing feature, for example, lets you experiment with subject lines, layouts, or call-to-action buttons and automatically send the best-performing version to the rest of your list.
Step 5: Report and communicate results
Finally, document your findings. Reporting keeps your team aligned and helps you demonstrate how email contributes to business goals.
Summarize:
Clear, data-backed reports transform email marketing from a creative channel into a measurable growth engine.
Analysis is only valuable when it leads to improvement. Use what you learn from campaign data to refine your next sends — update subject lines or CTAs based on engagement, re-segment audiences by behavior, and adjust timing or frequency to match user activity.
Conclusion
Email analytics shouldn’t be an afterthought—they should be your competitive advantage. With Mailmodo, every metric, click, and submission is a signal you can use to grow smarter.
From high-level trends to individual engagement behavior, Mailmodo gives you the full picture—plus the tools to act on it. Start measuring and optimizing with Mailmodo.