10 User-Generated Content Examples & Why They Work

Mashkoor Alam
ByMashkoor Alam

6 mins read

User-generated content (UGC) has transformed the way brands connect with their audiences, turning everyday consumers into powerful advocates. From viral social media challenges to captivating photo contests, brands have found creative ways to harness authenticity, turning it into a powerful tool to attract and connect with more customers.

In this article, we’ll dive into the top 10 user-generated content examples that have boosted brand visibility and created lasting connections with consumers. These campaigns prove that when customers get involved, the results are often nothing short of extraordinary!

Criteria for choosing the examples

We explored a plethora of user-generated campaigns from various brands before finalizing our list. To assess their effectiveness, we focused on a few key factors essential for evaluating UGC campaigns. Here are the criteria we considered:

  1. Engagement: The level of interaction the content receives, including likes, shares, and comments, indicating how well it resonates with the audience.
  2. Authenticity: Content that showcases genuine user experiences and emotions, reflecting real-life usage of products or services.
  3. Creativity: Unique and innovative content that stands out, demonstrating users' creativity in how they present the brand or product.
  4. Impact: The measurable effect of the UGC on brand awareness, customer trust, and sales conversions, highlighting its effectiveness in marketing.
  5. Diversity: A variety of content types (photos, videos, testimonials, social media posts, etc.) and representations from different demographics, showcasing inclusivity.

If you want to learn more about UGCs, check out our full guide below.

10 best user-generated content examples

Here are the 10 best user-generated content examples that we’ve picked. We’ve also discussed the type of UGC it is and why the campaign worked so well.

  1. Apple: #ShotOniPhone campaign

Type of UGC: Social media content

The campaign was launched by Apple in 2015 to highlight the photographic capabilities of iPhone. It encourageds users to share their best photos on social media with the hashtag #ShotOniPhone.

Why it worked: Apple features selected photos in ads and billboards, showcasing the camera's quality and building a community among users. This campaign helps promote the brand through real user experiences.

  1. Aerie: #aerieREAL campaign

Type of UGC: Social media content

Initiated in 2014, Aerie encouraged people to post unretouched or unfiltered photos of themselves wearing Aerie products with the hashtag #aerieREAL to encourage women to embrace their natural beauty.

Why it worked: The campaign worked because it promoted body positivity and authenticity by encouraging unretouched photos, resonating with consumers tired of unrealistic beauty standards. This message of self-acceptance empowered women, fostering brand loyalty and widespread social media engagement and acceptance.

6.png

  1. Bumble: #MakeTheFirstMove campaign

Type of UGC: Social media content

In 2016, Bumble encouraged women to share stories of how they made the first move to start their romantic relationship.

Why it worked: The campaign worked because it aligned with the brand’s core values of women empowerment and gender equality, encouraging users to share personal stories. This authentic storytelling fostered engagement, strengthened Bumble’s community, and reinforced its mission of giving women control in the dating space.

5.png

  1. Nike: #PlayInside campaign

Type of UGC - Social media content

Nike’s #PlayInside campaign, launched in 2020 during the height of the pandemic, encouraged people to stay active indoors while keeping safe. The campaign urged athletes and fitness enthusiasts to share their at-home workout routines on social media using the hashtag #PlayInside.

Why it worked: By promoting creativity and motivation for staying fit indoors, Nike fostered a sense of community and helped people stay connected during challenging times, all while reinforcing its message of athleticism and perseverance.

  1. Lays: #SmileWithLays campaign

Type of content: Social media content

The #SmileWithLays campaign featured Lay's bags with smiling faces, encouraging people to share photos of themselves with the bags on social media. For each post with the hashtag #SmileWithLays, Lay's donated meals to those in need.

Why it worked: The #SmileWithLays campaign worked because it combined a fun, shareable visual element with a charitable incentive, encouraging users to engage by sharing photos on social media. The feel-good factor of contributing to a cause through simple participation boosted the campaign’s reach and impact.

10.png

  1. Starbucks: #WhiteCupChallenge

Type of content: Social media content

The Starbucks White Cup Challenge in 2014 invited customers to decorate a plain white Starbucks cup and submit their designs on social media. The winning design was featured on a limited edition reusable cup, encouraging creativity and customer engagement.

Why it worked: The Starbucks White Cup Challenge worked because it tapped into customer creativity and offered the chance for personal expression, fostering strong engagement. The opportunity to have a winning design featured on a product created excitement and a sense of ownership among participants.

8.png

  1. Nykaa: #NykaaBeautyBook

Type of UGC: Video content

The #NykaaBeautyBook video reviews campaign invites customers and beauty influencers to share content on platforms like Instagram, YouTube, and TikTok, showcasing their makeup routines and honest reviews of Nykaa’s products.

Why it worked: These unboxing videos, often tagged with #NykaaBeauty or #NykaaHaul, offer potential buyers a real-life glimpse of the products and foster authentic engagement, building trust in Nykaa’s offerings.

  1. Slack’s customer success stories

Type of UGC: Case study

Slack’s customer success stories invite businesses and teams to share testimonials about how the platform has improved their communication and productivity.

Why it worked: Featured on Slack’s website and social media, these testimonials showcase real customers discussing the specific benefits they've experienced. By highlighting these genuine user stories, Slack builds trust and emphasizes its platform's value to attract potential customers.

  1. Mailmodo

Type of UGC: Case study

Mailmodo’s case study initiative effectively showcases the platform's value through authentic user experiences.

Why it worked: By encouraging users to share their success stories, Mailmodo strengthens its brand reputation and creates a powerful resource for prospective customers seeking proven results in email marketing.

1.png

You can read the full case study here.

You can also check out other customer case studies.

  1. Canva - Design challenge

Type of UGC - Contest based

Canva invited users to participate in design challenges and share their creations using branded hashtags such as #CanvaDesignChallenge.

Why it worked: This type of UGC works well because it engages users creatively, encourages active participation, builds a community around shared interests and generates authentic content that showcases the platform's versatility. It also boosts brand visibility as users share their designs across platforms.

7.png

Wrap-Up

User-generated content is more than just a marketing tool—it’s about real people sharing their authentic experiences. The examples we’ve explored show how UGC can create deeper connections between brands and their communities, sparking conversations and building trust. Whether it’s a creative social media post or a heartfelt product review, when brands embrace content from their users, they’re tapping into something genuine and powerful. Ultimately, UGC helps brands grow by letting their customers’ voices shine.

FAQs

UGC builds trust and authenticity because it comes directly from customers. It can increase engagement, improve brand credibility, and influence potential buyers through real-life experiences.

Brands can encourage UGC by running campaigns, contests, or challenges, asking customers to share their experiences, or creating hashtags for users to tag their posts. Offering incentives like discounts or featuring user content on the brand’s platform can also motivate people to share.

Not always. While many customers willingly share content, brands should ensure they have permission to use UGC, especially in marketing materials. A brand can ask for user consent directly or through terms and conditions in campaigns.

UGC can improve SEO by increasing engagement, driving traffic, and generating fresh, unique content. Reviews and testimonials often contain keywords that users are searching for, helping boost a brand’s visibility in search results.

Yes, B2B companies can leverage UGC in the form of case studies, testimonials, reviews, or customer success stories, which can help demonstrate the effectiveness of their products or services in real-world applications.

What should you do next?

You made it till the end! Here's what you can do next to grow your business:

2_1_27027d2b7d
Get smarter with email resources

Free guides, ebooks, and other resources to master email marketing.

1_2_69505430ad
Do interactive email marketing with Mailmodo

Send forms, carts, calendars, games and more within your emails to boost ROI.

3_1_3e1f82b05a
Consult an email expert

30-min free email consultation with an expert to fix your email marketing.

Table of contents

chevron-down
10 best user-generated content examples
Wrap-Up

Fresh Marketing Ideas, Every Week.

Get the latest marketing roundup & news

Get 3X conversions
with interactive emails

Check.svg

Create & send interactive emails without coding

Check.svg

Put revenue on auto-pilot with pre-built journeys

Check.svg

Save time with AI-powered email content creation

1000+ businesses grew with Mailmodo, including

Frame_1110165681_3_b26b1a7573
Group_1110165532_1_bf39ce18b3
Ellipse_Gradientbottom_Bg
Ellipse_Gradientbottom_Top
gradient_Right