Call Back Request Form Template

What is a call back request form?

A call back request form is an online form that allows users to request a return call from a company or organization. Users provide their contact information and a brief message outlining their inquiry or reason for the call back. This form helps streamline communication and ensures timely follow-up by the company.

Important fields to include in a call back request form

Here are some key fields that you can include in your call back request form. You can customize these fields according to your specific needs.

Field Name	Why to Collect	Compulsory/Optional	Input Type
Full name	To address the customer properly	Compulsory	Text
Email address	To communicate with the customer	Compulsory	Email
Mobile number	To contact the customer	Compulsory	Phone number
Date	Preferred date for callback	Compulsory	Date selector
Time	Preferred time for callback	Compulsory	Time selector
Reason for callback request	To understand the purpose of the callback	Compulsory	Text
Account or order number	To link the request to the customer's account/order	Optional	Text

How can I create a call back request form?

You can create a call back request form using any online tool that allows you to create forms, like Google Forms, Typeform, etc. You can also use Mailmodo to create and send forms in your emails.

How can I send a call back request form in an email?

Before we get into the how, let’s understand the why.

Why should you send this form in an email?

Inserting your call back request form in your emails allows you to reach out to your existing email list and have them fill out the form within the email itself. This reduces friction and cuts down on multiple steps like redirects, logging in to another page, etc., increasing the number of submissions.

For example, Razorpay increased their survey responses by 257% by emailing feedback forms using Mailmodo.

Now, let’s come to the how.

If you want to send this call back request form in an email, you can use Mailmodo. Mailmodo is an all-in-one interactive email marketing platform that lets you create and send such interactive forms in email without any coding. Here’s an interactive demo to get you started.

How to increase submissions for your call back request form

You can increase the submissions of your call back request form by making them user-centric and easy to complete. We’ve created an exclusive guide that discusses 12 things you can do to increase form submissions.