Feature Request Form Template

What is a feature request form?

A feature request form is a digital form that enables users to submit their suggestions or ideas for improving a product or service. It allows customers to provide feedback on what features they would like to see implemented, helping businesses prioritize and enhance their offerings.

Important fields to include in a feature request form

Here are some key fields that you can include in your feature request form. You can customize these fields according to your specific needs.

Field Name	Why to Collect	Compulsory/Optional	Input Type
Full name	To address the user personally and for identification purposes	Compulsory	Text
Email address	To communicate with the user and send updates regarding their request	Compulsory	Email
Mobile number	To contact the user for further clarification, if needed	Optional	Number
Feature purpose	Understand the user's perspective and needs	Compulsory	Text
Feature category	Categorize and prioritize feature requests	Compulsory	Dropdown
Problem solved by feature	Identify the user’s pain points and reasons for the feature request	Compulsory	Text
Importance rating	Determine the significance of the feature to the user	Compulsory	Rating Scale
Alternative solutions	Understand if the user has explored other ways to address the problem	Compulsory	Dropdown
Additional details	Gather any extra information or examples the user wants to provide	Optional	Text

How can I create a feature request form?

You can create a feature request form using any online tool that allows you to create forms, like Google Forms, Typeform, etc. You can also use Mailmodo to create and send forms in your emails.

How can I send a feature request form in an email?

Before we get into the how, let’s understand the why.

Why should you send this form in an email?

Inserting your feature request form in your emails allows you to reach out to your existing email list and have them fill out the form within the email itself. This reduces friction and cuts down on multiple steps like redirects, logging in to another page, etc., increasing the number of submissions.

For example, Razorpay increased their survey responses by 257% by emailing feedback forms using Mailmodo.

Now, let’s come to the how.

If you want to send this service request form in an email, you can use Mailmodo. Mailmodo is an all-in-one interactive email marketing platform that lets you create and send such interactive forms in email without any coding. Here’s an interactive demo to get you started.

How to increase submissions for your feature request form

You can increase the submissions of your feature request form by making them user-centric and easy to complete. We’ve created an exclusive guide that discusses 12 things you can do to increase form submissions.