Software Evaluation Form Template

What is a software evaluation form?

A software evaluation form is a digital form used to gather feedback and insights from users about a specific software product or service. It helps organizations understand user experiences, identify areas of improvement, and make informed decisions on product development and enhancements.

Important fields to include in a software evaluation form

Here are some key fields that you can include in your software evaluation form. You can customize these fields according to your specific needs.

Field Name	Why to Collect	Compulsory/Optional	Input Type
Full name	To personalize communication and identify respondents	Compulsory	Text
Email address	To send confirmations and follow-up emails	Compulsory	Email
Mobile number	To contact respondents if needed	Optional	Number
Frequency of software use	To understand the level of engagement with the software	Compulsory	Dropdown
Ease of navigation and interface	To assess user-friendliness and user experience	Compulsory	Rating
Satisfaction with performance/speed	To gauge user satisfaction with software performance	Compulsory	Rating
Suitability to user's needs	To measure how well the software meets user needs	Compulsory	Rating
Most used feature	To understand which features are most utilized	Optional	Text
Reliability in terms of uptime/stability	To assess software stability and dependability	Compulsory	Rating
Likelihood to recommend software	To gauge user satisfaction and likelihood of referrals	Compulsory	Rating
Report issues/bugs encountered	To identify and fix software issues	Optional	Text
Suggestions for software improvement	To gather user feedback for enhancing user experience	Optional	Text
Overall experience rating	To summarize user satisfaction/experience with software	Compulsory	Emoji rating

How can I create a software evaluation form?

You can create a software evaluation form using any online tool that allows you to create forms, like Google Forms, Typeform, etc. You can also use Mailmodo to create and send forms in your emails.

How can I send a software evaluation form in an email?

Before we get into the how, let’s understand the why.

Why should you send this form in an email?

Inserting your software evaluation form in your emails allows you to reach out to your existing email list and have them fill out the form within the email itself. This reduces friction and cuts down on multiple steps like redirects, logging in to another page, etc., increasing the number of submissions.

For example, Razorpay increased their survey responses by 257% by emailing feedback forms using Mailmodo.

Now, let’s come to the how.

If you want to send this software evaluation form in an email, you can use Mailmodo. Mailmodo is an all-in-one interactive email marketing platform that lets you create and send such interactive forms in email without any coding. Here’s an interactive demo to get you started.

How to increase submissions for your software evaluation form

You can increase the submissions of your software evaluation form by making them user-centric and easy to complete. We’ve created an exclusive guide that discusses 12 things you can do to increase form submissions.