Tour Feedback Form Template

What is a tour feedback form?

A tour feedback form is an online form that collects opinions and suggestions from tour participants. It helps tour operators gather valuable feedback on their services, guides, accommodations, and overall experience. This information is used to improve and enhance future tours for a better customer experience.

Important fields to include in a tour feedback form

Here are some key fields that you can include in your tour feedback form. You can customize these depending on your specific fields.

Field Name	Why to Collect	Compulsory/Optional	Input Type
Full name	To personalize future communications	Compulsory	Text
Email address	To send tour updates and promotions	Compulsory	Email
Phone number	To contact attendees if necessary	Optional	Phone number
Tour participated in	To track feedback for specific tours	Compulsory	Dropdown
Tour guide satisfaction	To improve tour guide services	Compulsory	Rating
Organization rating	To evaluate tour planning and coordination	Compulsory	Rating
Itinerary clarity	To assess the effectiveness of tour planning	Compulsory	Rating
Accommodations quality	To gauge satisfaction with tour amenities	Compulsory	Rating
Transportation quality	To evaluate tour logistics	Compulsory	Rating
Most enjoyable part	To determine popular experiences	Optional	Text
Overall experience rating	To assess overall satisfaction with the tour	Compulsory	Rating
Areas for improvement	To identify areas for enhancement	Optional	Text
Willingness to recommend	To gauge overall satisfaction and likelihood of referral	Optional	Yes/No

How can I create a tour feedback form?

You can create a tour feedback form using any online tool that allows you to create forms, like Google Forms, Typeform, etc. You can also use Mailmodo to create and send forms in your emails.

How can I send a tour feedback form in an email?

Before we get into the how, let’s understand the why.

Why should you send this form in an email?

Inserting your tour feedback form in an email allows you to reach out to your existing email list and have them fill out the form within the email itself. This reduces friction and cuts down on multiple steps like redirects, logging in to another page, etc., increasing the number of submissions.

For example, Clinikally increased its Shopify store revenue by 71% by sending interactive emails through Mailmodo.

Now, let’s come to the how.

If you want to send this tour feedback form in an email, you can use Mailmodo. Mailmodo is an all-in-one interactive email marketing platform that allows you to create and send such interactive forms in an email without any coding. Here’s an interactive demo to get you started.

How to increase submissions for your tour feedback form

You can increase the submissions of your tour feedback form by making them user-centric and easy to complete. We have created an exclusive guide that discusses 12 things you can do to increase form submissions.