Website Client Feedback Form

What is a website client feedback form?

A website client feedback form is a digital form that enables a website developer to gain inputs and opinions from their clients. This information helps the developer to understand their client’s needs and preferences to help improve their services.

Important fields to include in a website client feedback form

Here are some standard fields that you can include in your website client feedback form. You can customize these fields to suit your specific needs.

Field Name	Why to Collect	Compulsory/Optional	Input Type
Your name	To address the feedback to the correct individual	Compulsory	Text
Company/Organization name	To understand the context of the feedback	Optional	Text
Contact email	To follow up or clarify any feedback	Compulsory	Email
What is the URL of the website we developed for you?	To link the feedback to the specific website	Compulsory	URL
How satisfied are you with the website overall?	To gauge the overall satisfaction with the website	Compulsory	Scale
How would you rate the quality of the website design?	To assess the satisfaction with the website design	Compulsory	Scale
How would you rate the functionality and performance of the website?	To evaluate the performance and functionality of the website	Compulsory	Scale
Is the website easy to navigate?	To understand the user experience in navigating the website	Compulsory	Scale
Is the website responsive and compatible with mobile and tablet devices?	To assess the compatibility of the website on different devices	Compulsory	Scale
How would you rate our communication during the project?	To evaluate the client's satisfaction with communication during the project	Compulsory	Scale
What areas do you think could be improved?	To gather feedback for future website improvements	Optional	Text
Would you recommend us to others?	To measure the likelihood of recommending the services	Optional	Radio buttons

How can I create a website client feedback form?

You can create a website client feedback form using any online tool that allows you to create forms, like Google Forms, Typeform, etc. You can also use Mailmodo to create and send forms in your emails.

How can I send a website client feedback form in an email?

Before we get into the how, let’s understand the why.

Why should you send this form in an email?

Inserting your website client feedback form allows you to reach out to your existing email list and have them fill out the form within the email itself. This reduces friction and cuts down on multiple steps like redirects, logging in to another page, etc., increasing the number of submissions.

For example, Clinikally increased its Shopify store revenue by 71% by sending interactive emails through Mailmodo.

Now, let’s come to the how.

If you want to send this website client feedback form in your emails you can use Mailmodo. Mailmodo is an all-in-one interactive email marketing platform that lets you create and send such interactive forms in email without any coding. Here’s an interactive demo to get you started.

How to increase submissions for your website client feedback form

You can increase the submissions of your website client feedback form by making them user-centric and easy to complete. You can check out our exclusive guide that discusses 12 things you can do to increase form submissions.