Designing the roadmap of emails and executing the process step by step is crucial for the success of email marketing campaigns. Nowadays, drip campaigns are grabbing every marketer's attention. Automated software sends the emails in a set sequence to every new subscriber. It drives better results in the CTAs, audience engagement, and new customers. Let's understand what drip campaigns are and how they work in more detail.
Table of contents
- What are drip email campaigns?
- How does a drip campaign work?
- What are the benefits of drip campaigns
- When should you use a drip campaign?
- How to set up drip campaigns?
- Sending drip campaigns using AMP emails
- Wrapping up
What are drip email campaigns?
Drip campaigns, also known as automated email marketing campaigns send or drip the correct information at the right time by using the pre-defined triggers, actions, or events. When you map out a customer's journey, you identify the steps a customer would transition through. Then, automated software sends emails to the target segment according to the triggers/user actions and specified timelines.
if a user registers on the company's website, an automated welcome email is sent, and later (after two-three days), another email is sent with relevant information about the company's product offerings. They can also add a touch of personalization by adding the recipient's name, including the company's information, contact details, etc. Companies can provide a lot of incentives to potential customers and rewards to loyal ones.
According to research, relevant, targeted emails produce 18 times more revenue than the globally-broadcasted ones. The drip email marketing campaigns have particularly shown a 119% increase in click-through rates. The idea behind these campaigns is to provide more and more value at every step to reach the conversion point. These campaigns are popularly called lifecycle emails and autoresponders.
It's interesting to see how these automated marketing campaigns work to get maximum results.
How does a drip campaign work?
The campaigns progress according to the pre-fixed timings and behavioral triggers such as visiting the website, clicking a link or simply, being a loyal customer. The automated emails tend to maximize the conversion rates and minimize unsubscribes. An email pipeline is designed to send the messages to the potential customers at scheduled timings with proper planning. Here, the business organization builds, nurtures, and maintains relationships with the customers through automated email messages.
There could be any number of steps in the flowchart/pathway of a drip campaign. It should align with the company's goals/objectives, marketing strategy, and business requirements. However, the steps mainly revolve around three aspects:
The campaign should focus on the target audience. You must identify the behavioral triggers and specify the steps in the consumer journey. You should design the campaign strategy and lay down the further route to establish a connection that is worth nurturing.
2. Lead nurturing
How will you nurture the leads? Which emails will you send? At what time intervals will you drip the emails? All these questions should be answered in this step. Craft the email content to retain the user's attention and push them to take the desired call to action.
The ultimate goal is to drive in maximum CTAs. Here you'll have to plan on how you will close the deal quickly. For example, you can use AMP technology and include interactive AMP forms within the emails. It will generate quick responses from the users.
A carefully designed email drip campaign goes a long way.
What are the benefits of drip campaigns
Well, you would be surprised to know that the targeted, relevant and timely emails of the drip campaigns have 80% more open rates and three times click-through rates than other marketing emails. Have a look at the advantages of automated email marketing campaigns:
1. Powerful communication channel
Drip campaigns prove to be an effective communication channel to stay in touch with the customers and promote your products and services.
2. Cultivation of leads
A business can determine the user's interests as the prospect passes through different steps in the sales funnel. It helps in determining the quality leads and cultivating them for maximum profit.
3. Build connections
The automated messages to the clients help in building and maintaining valuable business relationships.
4. Nurturing customer relationships
The personalized emails establish an emotional connection with the customers. It makes them realize that the company actually values them. Rewarding loyal customers from time to time helps enhance the brand's reputation altogether.
5. Targeted segmentation
With drip campaigns, businesses can target a particular market segment easily.
6. Audience engagement
Nowadays, one can add interactive elements like images, graphics, forms, calendars, etc., right inside the emails, which boosts audience engagement and customer retention.
7. Automation and personalization
The dual aspects of automation and personalization can level up the entire game. Businesses can raise their sales revenue significantly by developing credibility and improving the brand recall value.
8. Satisfied customers
The welcome messages, onboarding messages, and other post-closure messages lead to customer satisfaction. Therefore, it helps in building a loyal customer base.
Drip campaigns act as a helpful marketing tool right from identifying qualified leads to their final conversions and further rewarding loyal customers.
When should you use a drip campaign?
To keep users engaged with the brand's offerings, marketers can use drip campaigns in different ways:
1. Lead nurturing
Drip campaigns act as a suitable medium for nurturing the leads or prospects. The automated messages help gain the potential customer's trust, reinforce the positives, and convince them to try your product/service. You can use these scheduled messages to raise awareness and provide informative content that may clarify their doubts if any.
Stats show how the brands that nurture leads get 50% more customers who are willing to purchase. Emma, too pointed towards 47% larger purchases resulting from nurtured leads. Henceforth, we can say that lead nurturing through drip campaigns directly indicate more sales and revenue.
2. Welcome emails
Once a user signs up with your website, the next step is to familiarize them with your products and services. The welcome emails are apt for uniquely introducing your brand. As per the Experian's white paper, these welcome emails get a 57.8% open rate on average as compared to the regular emails that receive only a 14.6% open rate. This open rate rises to a whopping 88.3% when the welcome email is sent instantaneously.
Most companies are using welcome drips, including Google, Microsoft, and others. It's an excellent way of greeting before following up with new messages.
3. Onboarding emails
The marketing will be worthwhile only if the users make some purchases. The onboarding emails are sent to accomplish the "sell" goals. They may invite the recipient to download the company's app, get a premium subscription or register for a webinar.
For example, Spotify sends a simple onboard drip for easy navigation. Likewise, Dropbox's drip campaign was quite impressive. It prompted the users to download the desktop app if they haven't.
4. Renewal drips
When a trial version is about to end, you can send renewal drips or automated reminders. These emails can include links to a page/website for further payments, contact information, billing, and shipping details. As soon as they complete the action, you must send an automated thank you drip inducing them to share the product further. These drips help in retaining the old customers and attracting new ones.
Some companies make relevant recommendations alongside. The best example would be Amazon's reactivation drip. Abandoned Shopping Cart, Confirmations, Engagement Emails, New Courses, and Unsubscribes also come under the umbrella of drip campaigns. Each one serves a unique purpose. The campaigns may seem easy but need to be set up very carefully.
How to set up drip campaigns?
Drip campaigns can be set up by following these steps:
1. Choosing the event/behavioral trigger
First and foremost, plan the schedule of email messages that would flow through the funnel. Select the events or dates for sending the particular messages. Behavioral triggers/actions can also be pointed out, following which the software will send the automated emails.
2. Identification of the target audience
Identifying the target audience and their segmentation is crucial for the campaigns' success.
For example, one can classify the audience as entirely new leads, customers who purchased once, and loyal customers with repetitive orders. This segmentation can be done by using other demographics as well based upon the previous interactions.
3. Craft the automated email messages
Be it a welcome email or an informative one, the content should revolve around the users. It should be simple yet attractive!
4. Monitor the performance metric
Continuous monitoring and evaluation of the performance metrics of the campaigns are also necessary. The marketers should measure the performance from time to time. It will help in understanding which emails are working the best. The marketers can make the tweaks accordingly.
5. Review periodically
Upgradation is essential in every field. Likewise, email marketers must review and update the scheduled emails as per the user's preferences.
Nowadays, AMP emails are trending for the ease and seamless experience.
Sending drip campaigns using AMP emails
AMP emails take the email marketing drip campaigns to another level by adding the interactive content in the emails, such as carousels, accordions, and other purchase buttons. These emails are far more engaging than static ones. They also generate quick responses from the recipients resulting in a considerable increase in the CTR and conversion rates.
With AMP emails, users can book meetings, place orders, register, provide feedback right inside the emails. They don't have to leave the email inbox for performing any actions. The touch of personalization in the dynamic content boosts the audience's engagement. The efforts genuinely pay off with high conversion rates and a loyal customer base.
It's clear that the drip campaigns using AMP emails skyrocket the email marketing results. If you're wondering which platform you should use for email marketing campaigns, we would strongly recommend you to check 'Mailmodo.'
Mailmodo amplifies drip campaigns through several factors, including AMP emails, marketing automation, CRM integrations, etc. Apart from these, their team of experts is always available to help you design and send drip campaigns to millions of users.