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Klaviyo Vs Elastic Email Comparison (2026)
Hey there, if you’re deep in research to find the best email marketing platform for your brand, you’ve come to the right place. To make this easier for you, below table has a detailed overview of Klaviyo vs Elastic Email, to help you choose the right platform. If you want to talk to an expert to help you decide, feel free to book a demo.
How Klaviyo compares with Elastic Email
Here’s a summary and non-biased comparison between Klaviyo and Elastic Email on the basis of email marketing features
| TL;DR |  |  |
|---|---|---|
| Email editing and creation | Provides 3 different editors: drag and drop, text only and HTML custom code. Editor can create HTML emails only. | Provides both a drag-and-drop visual editor and raw HTML editor; also supports pre-designed templates and template management |
| Automation | Automations have basic email handling capability. The most common things seem missing. There is not conditional flow based on the stats of the previous email sent. | Automations have basic email handling capability along with API actions to improve email marketing action space |
| Integration | 350+ pre-built integrations | 19 integrations |
| Transactional emails | Klaviyo supports transactional emails via metric‑triggered flows | Only email support |
| Ease of Access | Email marketing software focused on ecommerce but lacks basic functionalities. | Basic email marketing software with no easy learning curve |
| Customer Support | Email Support, In-App dedicated support, In-App Knowledge base, Dedicated Account Manager. | Includes knowledge base, emails, chats and phone support |
| Interactive emails | Not available | No |
| AI features | AI-driven segmentation, automated email and SMS content, send-time optimization, and campaign optimization. | AI features for generating and improving email content. |
Why not consider an email marketing tool that gets 3x conversions?
Interactive Emails
Create & send dynamic forms for customer feedback, product reviews, NPS surveys, and so much more.
Dedicated Human Support
Get support whenever you need it via email, live chat, slack, or calls.
Automate pre-built user journeys
Trigger emails based on Webhooks, conditional logic, time delays, and more.
Detailed comparision of Elastic Email, Klaviyo, and Mailmodo
Email Creation
When a tool has features like a drag-and-drop editor, pre-made templates, and interactive widgets, creating emails is quick and fun.
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| AI Email Automation Assistant | Provides an AI email assistant that helps generate email content, but it does not fully automate entire campaigns. | Provides an AI writing assistant to help generate or improve email content. | Provides an AI Email Assistant to plan campaigns, create templates, build segments, set automations, and analyze performance |
| Template editor | Drag‑and‑drop editor or start from scratch/library template | Can create from scratch or select template from library | Can create from scratch or select a pre-built template from the library. Can also use Mailmodo AI to generate email templates. |
| Email Dimensions | Have a fixed width of 600 px | Have fixed width of 600 px | 3 Width options(600px, 700px, 800px) are provided(that resemble industry standards). Rich text emails can be sent with full width email |
| Pre-made layouts | Yes, built-in layouts | Elastic Email offers a template gallery that users can select and customise. | 7 variations of layouts to select from |
| Pre-made blocks/modules | Yes, supports universal content blocks | The drag-and-drop editor provides content blocks |
|
| Ability to save & reuse blocks | Can save any layout block and element | Elastic Email allows saving templates | Can save any layout block |
| Design Options | Common options like email bg color options are provided. Email border is an add on | Common options like email bg color options are provided.The editor is glichy and it has no scroll option in the tool box which makes it unaccessible to some options | Common options like pading, email body and email bg color options are provided |
| Supported Email Fonts | Total 20 fonts Can add extra fonts | Total 26 fonts.
| Total 46 fonts
|
| If non-standard font is used | No prompt | In classic, for custom web safe fonts, Mailchimp uses a similar standard font instead. No prompt while editing. | Prompts are provided for Web Safe fonts while editing. In case, non-email safe font is use, then Mailmodo replaces it with a fallback font for clients where the fonts are not supported |
| Template preview | Only HTML email with side by side display of desktop and mobile screens | Only HTML display with toggle between desktop and mobile screens | HTML and AMP are displayed together with toggle between desktop and mobile screens |
| Template testing | Only HTML, supports unlimited testing | Only HTML. and supports unlimited testing. | HTML and AMP versions are different, supports unlimited testing |
| Adding custom HTML code | Yes | Yes | Yes |
| Rich text editor | Yes | Yes, but needs coding experience | Yes |
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| In-product templates | 160+ email templates | 143 templates | 100+ and growing templates |
| Has a template inspiration gallery | Yes, free inspiration gallery | Yes | Yes, free inspiration gallery |
| Inspirational Templates count | 2035 templates | 91 | 300+ templates |
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| AMP email creation | Limited, requires manual coding and explicit AMP enablement | Yes. via coding | Supports AMP email creation with no code WYSIWYG editor. |
| Whitelisting support | No | No | Provides dedicated whitelisting support |
| Automatic HTML fallback | Yes | No | Yes |
| Customize HTML fallback | No | Yes | Yes |
| Sending AMP emails | Yes, but only for accounts with AMP enabled and prerequisites met | Yes | Yes |
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| Interactive AMP widgets | Limited, only if the AMP email is enabled and manually coded | AMP Emails are supported but requires coding expeirence(AMP email editor) | 25 AMP elements |
| Carousel/Image Carousel | No | No, can be coded | Yes |
| Accordion | No | No, can be coded | Yes, on request |
| Basic Event invitation | No | No | Yes,with forms |
| Add to calendar | No | No | Yes |
| Calendly | No | No | No |
| Zoom Webinar | No | No | Yes |
| Shopify Card Abandoment | No | No | Yes |
| Shopify Product Recommendation | No | No | Yes |
| Poll | No | No | Yes |
| Live Price Ticker | No | No | Yes |
| Star Rating | No | No | Yes |
| NPS Rating | No | No | Yes |
| Thumbs up or down | No | No | Yes |
| Emoji Rating | No | No | Yes |
| Chip selection | No | No | Yes |
| Spin the Wheel | No | No | Yes |
| Quiz | No | No | Yes |
| Gokwik | No | No | Yes |
| Form | Yes, has website signup forms | No | Yes |
| Star Rating | No | No | Yes |
| Thumbs up or down | No | No | Yes |
| Thumbs up or down | No | No | Structured for case specific |
| Star Rating | No | No | Yes |
| Form Submission capture | Collects form submission data as contacts | Elastic Email doesn't have email forms | Automatic collection and storage of form submission data. Export options available |
| Conditional forms | No | No | Yes |
| Step wise forms | No | No | Yes |
| Hidden field | Yes | No | No |
| Form fields | 9 field options Also have discount coupon | No | 15 field options |
| Dropdown | Yes | No | Yes |
| Radio | Yes | No | Yes |
| Checkbox | Yes | No | Yes |
| Emoji | No | No | Yes |
| Thumbs up or down | No | No | Structured for case specific |
| Text | Yes | No | Yes |
| Multiline | Yes | No | Yes |
| Image Link | Yes | No | Structured for case specific |
| Date picker | Yes | No | Yes |
| Time picker | Yes | No | Yes |
| Phone number | Yes | No | Yes |
| Single chip | No | No | Yes |
| Multichip | No | No | Yes |
| Star Rating | No | No | Yes |
| Nps Rating | No | No | Yes |
Contact & Campaign
Your email campaigns perform better when your tool monitors your subscriber’s behavior. You can use it to create dynamic segments and optimize for open rates.
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| Triggered/Transactional emails | No, but possible by automations | No | Yes |
| Automation Campaigns | Yes | Yes | Yes |
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| Smart AI segmentation | Yes | No | Yes |
| Dynamic segments | Yes | Yes | Yes |
| Static segments | No | No | Yes |
| Segment on basis of campaign activity | Yes | Yes | Yes |
| Pre-built segments | No | Yes | Yes |
| Contact-level campaign data | Yes | Yes | Yes |
| Add contacts via | File import, copy and paste contact's details | Copy & Paste, Upload a file | Manually, CSV, API, Apps, CRM, etc. |
Automation
You are more productive when you have set up automations to trigger emails based on a contact’s activity - clicks, opens, submissions, and more.
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| End-to-end AI automation | Provides limited AI-assisted features. | Provides limited AI-assisted features, not AI-run end-to-end automation. | Yes, Mailmodo’s AI Agents streamline the full email workflow from strategy to journey building for efficient, optimized execution. |
| Journey Advancement | Basic email handling with very limited trigger and actions | Basic email handling with very limited automations | Offers advanced journey features, AI-enhanced journey features with powerful triggers, conditions, actions, and full webhook support. |
| Drag & drop journey builder | Yes | No | Yes |
| Trigger options | 4 trigger options
| 4 trigger options
| 12 trigger options and 5 Categories of start point
|
| Rules/Conditions | 3 Rules
| 2 Rules/Conditions
| 9 Rules
|
| Actions | 5 Actions Email, SMS, Update profile property, notification, webhook | 9 Actions Send an email, Add to a list, Remove from a list, Manually trigger another automation, Delay, Add to a list, Remove from a list, Send text message, Trigger new automation | 8 Actions Send campaign, Webhook, Add contact to a list, Remove contact from a list, Update contact property, Update Subscription journey, exit journey |
| Limitations | Only one trigger point and cannot be changed once configured. Previous email campaign stats cannot be used in flow individually. | Only one trigger point and limited actions. | Only one trigger point, also post webhook you cannot proceed further with journey. There is only API entry point and no webhook trigger |
| Web/App/External event triggers | Yes | Yes | Yes |
| CRM triggers | Yes | Yes | Yes |
| Pre-made email flows | Yes, 10 flows available | No | Yes |
| Email flows Inspiration | No | No | Yes, have a dedicated industry wise research to send engaging drips. |
Analytics
What your email marketing tool can track, you can improve. Data on opens, clicks, bounces, and unsubscribes are a must-have. Some tools also have advanced features like click heatmap.
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| Opens | Yes, last open time | Yes | Yes |
| Clicks | Yes, last clicked time | Yes | Yes |
| CTOR | No | Yes | Yes |
| Submissions | No | No | Yes |
| Bounces | Yes | Yes | Yes |
| Blocked | No | No | Yes |
| Unsubscribe | Yes | Yes | Yes |
| Spam complaints | Yes | No | Yes |
| Forwards | No | No | Yes |
| Device usage | Yes | Yes, in audience section | Yes |
| Email clients | Yes | Yes, in audience section | Yes |
| Link click tracking | Yes | Yes | Yes |
| Click heatmap | No | Yes | Yes |
| Custom analytics dashboard | No | No | No, upcoming |
| Graphical representation | Yes | Yes | No |
Customer Support
Most email platforms provide chat and email support, while a few also help you with human customer support. You can choose a tool based on your preferred mode of communication.
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| Trial Period | Yes | No trial | Free forever plan available |
| Customer support | Free plan: email support, Paid plan: email + chat support. | Email Support, In-App dedicated support, In-App Knowledge base, Customer Support | Includes video tutorials, knowledge base, ticketing system, live chat, email support, personalised kick-off call and a dedicated onboarding manager for paid plans |
| Account activation | Email verification | Email verification and 2 factor Authentication | Email verification |
| Onboarding form | Onboarding form requires:
|
| Onboarding form requires:
|
| Product education | Prompts from connecting store till recovering lost audience. Focused towards ecommerce yet segmented users to connect with them effectively | Offers guides for onboarding, domain setup, automations, bounce reduction, and full API documentation, plus 24/7 support. |
|
| Feature | klaviyo | elastic-email | Mailmodo |
|---|---|---|---|
| Dynamic data | Yes | No, requires coding | Yes |
| Spam testing | No | No, requires coding | No |
| Integrations | 325 integrations [More details.] (https://www.klaviyo.com/ecommerce-integrations) | 19 integrations.More details. | 21 integrations More details. |
| Content optimization | No | No | Yes |
| AB testing subject line | Yes | Yes | Yes |
| Sending Schedule | Send and Schedule(at a particular time or over a time period) are two different options | Send and Schedule are two different options | Supports email sending by send now, schedule later and fragmented scheduling |
| Fragmented/Batch Scheduling | Yes | No | Yes |
| Send time optimization | No | Yes | Yes |
| Product theme | Light theme | Light theme | Light Theme |
| REST API | Has basic email marketing properties, and Campaign, automation and account level details. Refer this page to understand in detail. | Has basic email marketing properties, and Campaign and automation level details Refer this page to understand in detail. |
Frequently asked questions
Everything you need to know about the product and billing.
Klaviyo offers a free trial. You can create an account, edit and customize email templates, import and sync your data, and send emails with it. You can send a maximum of 500 emails to up to 250 contacts. You also receive 150 SMS credits. Once you exceed that limit, you will receive a prompt to upgrade your account by paying a fee.
Klaviyo was designed keeping eCommerce businesses in mind, while Mailmodo is an email marketing platform that caters to all kinds of organizations. For businesses that don’t sell physical products online, like service-based companies, Mailmodo has a range of features, such as AMP email interactivity and integrations with Hubspot, Google Sheets, Influencer Bit, and Pabbly to help you scale up.
Mailmodo is a better choice in terms of email deliverability. If you’re a Klaviyo user, your fluctuating email deliverability rates may be attributed to a low engagement history, poor domain reputation, or scammy email list. Mailmodo helps boost your email deliverability by giving you expert consultations, helping you with domain warm up, and removing spammers from our platform.
Mailmodo is the best alternative to Elastic Email because it has user-friendly email design features, manages your deliverability to boost your inbox placement rate, and provides 24/7 email, phone, and customer support.
Elastic Email is good for businesses looking to do email marketing on a small scale. At a large scale, however, the tool has shown deliverability issues. For boosting your inbox placement rate, consider using Elastic Email alternatives like Mailmodo to get a dedicated IP server and 1-on-1 consultation with a deliverability expert.
Mailmodo is far more superior than Elastic Email in terms of deliverability. The former offers warmed up domain and tools to authenticate your emails to boost your inbox placement rate.
Mailmodo customers have seen legendary growth
Easiest to use email marketing software in 2026
Get 3X email conversion
with Mailmodo
Create & send interactive emails without coding
Put revenue on auto-pilot with pre-built journeys
Save time with AI-powered email content creation
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