Campaign Monitor Vs Zoho Campaigns Comparison (2024)

Hey there, if you’re deep in research to find the best email marketing platform for your brand, you’ve come to the right place. To make this easier for you, below table has a detailed overview of Campaign Monitor vs Zoho Campaigns, to help you choose the right platform. If you want to talk to an expert to help you decide, feel free to book a demo.

How Campaign Monitor compares with Zoho Campaigns

Here’s a summary and non-biased comparison between Campaign Monitor and Zoho Campaigns on the basis of email marketing features

TL;DRCM_horizontal_logo_light_BG_01_2a83cde05dZoho_38f946e66b
Email editing and creation

Provides a basic email editor, HTML editor and a text editor. Editor can create HTML emails only.

Provides a HTML and plain text editor. It has drag and drop, responsive features

Automation

Automations have basic email handling cabability along conditions to perform basic email marketing.

Automation is divided into autoresponders and workflows. It has 7 different types of pre-defined auto responders making it easy to create. Workflows consists of numerous triggers including API? webhook/integrations, actions and conditions

Integration

107 integrations

65 integrations

Transactional emails

Yes

No. but can done by automations. Also transactional emails are supported by their in-house transactional email service- zepto mail

Ease of Access

Basic email marketing software with every other requirement but lacks at places where we expect automation triggered from 3rd party. Also, creating email editing capability is low

Good UI/Ux design and the campaign builder is pretty easy to understand and use.

Customer Support

Email Support, In-App dedicated support, In-App Knowledge base, Customer Support

Telephonic support,Email Support, Chat Support, Video Tutorials, Knowledge base.

Interactive emails

No

No.

Other marketing features

- Signup forms for pages <br> - SMS marketing <br>

Has the following tools on marketing: ○ Websites builder for landing pages ○ Online stores on websites ○ RSS Campaigns ○ SMS marketing ○ Social media campaigns

Why not consider an email marketing tool that gets 3x conversions?

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Interactive Emails

Create & send dynamic forms for customer feedback, product reviews, NPS surveys, and so much more.

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Dedicated Human Support

Get support whenever you need it via email, live chat, slack, or calls.

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Automate pre-built user journeys

Trigger emails based on Webhooks, conditional logic, time delays, and more.

Detailed comparision of Zoho Campaigns, Campaign Monitor, and Mailmodo

Email Creation

When a tool has features like a drag-and-drop editor, pre-made templates, and interactive widgets, creating emails is quick and fun.

Featurecampaignmonitorzoho-campaignsMailmodo
Template editor

Can create from scratch or select template from library

Can create from scratch or select from pre-designed templates

Can create from scratch or select template from library

Drag and Drop

Elements can be dragged and dropped any where within the email

Elements can be dragged and dropped any where within the email

Selection (single click) based template editor, can only stack new layout and elements at the selected position. To move elements up and down, there is a up and down button

Email Dimensions

Have fixed width of 600 px

Width can be modified between 600 px - 800 px

3 Width options(600px, 700px, 800px) are provided(that resemble industry standards). Rich text emails can be sent with full width email

Pre-made layouts

4 layout to select from - Newsletter, Welcome, Annoucements and Update

10 variations of layouts to select from

12 variations of layouts to select from

Pre-made blocks/modules

Not Applicable

No

  • 12 Headers
  • 54 Content Cards
  • 14 Gallery
  • 13 CTAs
  • 29 Forms
  • 15 Product Cards
  • 12 Footers
Ability to save & reuse blocks

Not Applicable

No

Can save any layout block

Design Options

Common options like email bg color options are provided but email padding doesn't exist

Common options like email bg color options are provided. Some notable options are Email border size and color, and option to enable RTL layout mode -Use this mode for languages written from right-to-left (Arabic and Hebrew).

Common options like pading, email body and email bg color options are provided

Supported Email Fonts

Total 37 fonts

  • 12 standard fonts
  • 11 non-standard fonts

Total 46 fonts

  • 11 email safe fonts
  • 24 web safe fonts
  • 11 web fonts.
If non-standard font is used

No prompt

It gives a prompt message - The font type that you have selected is a non-standard font and may not render properly in all email clients. In such cases, we will show your content in a similar web-safe font

Prompts are provided for Web Safe fonts while editing. In case, non-email safe font is use, then Mailmodo replaces it with a fallback font for clients where the fonts are not supported

Template preview

Only HTML email with side by side display of desktop and mobile screens

HTML and text are displayed together with toggle between desktop and mobile screens

HTML and AMP are displayed together with toggle between desktop and mobile screens

Template testing

Only HTML and supports unlimited testing.

Only HTML, Text or HTML and plain text. Supports unlimited testing

HTML and AMP versions are different, supports unlimited testing

Adding custom HTML code

No

Yes

No

Rich text editor

No

Yes

Yes

Featurecampaignmonitorzoho-campaignsMailmodo
In-product templates

120 and growing templates

144 and growing templates

67 and growing templates

Has a template inspiration gallery

Yes, free inspiration gallery

Yes, which only gives a preview to the templates

Yes, free inspiration gallery

Inspirational Templates count

108 templates

144 templates

200+ templates

Featurecampaignmonitorzoho-campaignsMailmodo
AMP email creation

No

No

Support AMP email creation with no code WYSIWYG editor. Doesn't require coding knowledge

Whitelisting support

No

No

Provides dedicated whitelisting support

Automatic HTML fallback

Yes

Yes

Yes

Customize HTML fallback

Yes

Yes

Allows customization for manual inputs

Sending AMP emails

No

No

Yes

Featurecampaignmonitorzoho-campaignsMailmodo
Interactive AMP widgets

No AMP elements

AMP Emails not supported

16 AMP elements

Carousel/Image Carousel

No

No

Yes

Accordion

No

No

No

Basic Event invitation

No

Yes, through Eventbrite

Yes,with forms

Add to calendar

No

No

Yes

Calendly

No

No

Yes

Zoom Webinar

No

No

Yes

Shopify Card Abandoment

No

Yes,through Shopify integration

Yes

Shopify Product Recommendation

No

Yes,through Shopify integration

Yes

Poll

No

Yes

Yes

Live Price Ticker

No

No

Yes

Star Rating

No

No

Yes

NPS Rating

No

No

Yes

Thumbs up or down

No

No

Yes

Emoji Rating

No

No

Yes

Chip selection

No

No

Yes

Spin the Wheel

No

No

Yes

Quiz

No

No

Yes

Gokwik

No

No

Yes

Form

No

Yes, signup form available

Yes

Star Rating

No

No

Yes

Thumbs up or down

No

No

Yes

Thumbs up or down

Not Applicable

No

Structured for case specific

Star Rating

Not Applicable

No

Yes

Form Submission capture

Not Applicable

Zoho campaigns doesn't have interactive email forms but has subscription forms

Automatic collection and storage of form submission data. Export options available

Conditional forms

Not Applicable

No

Yes

Step wise forms

Not Applicable

No

Yes

Hidden field

Not Applicable

No

No

Form fields

Not Applicable

17 field types

15 field options

Dropdown

Not Applicable

Yes

Yes

Radio

Not Applicable

Yes

Yes

Checkbox

Not Applicable

Yes

Yes

Emoji

Not Applicable

No

Yes

Thumbs up or down

Not Applicable

No

Structured for case specific

Text

Not Applicable

Yes

Yes

Multiline

Not Applicable

Yes

Yes

Image Link

Not Applicable

No

Structured for case specific

Date picker

Not Applicable

Yes

Yes

Time picker

Not Applicable

Yes

Yes

Phone number

Not Applicable

Yes

Yes

Single chip

Not Applicable

No

Yes

Multichip

Not Applicable

No

Yes

Star Rating

Not Applicable

No

Yes

Nps Rating

Not Applicable

No

Yes

Contact & Campaign

Your email campaigns perform better when your tool monitors your subscriber’s behavior. You can use it to create dynamic segments and optimize for open rates.

Featurecampaignmonitorzoho-campaignsMailmodo
Triggered

Yes

Yes

Yes

Bulk

Yes

Yes

Yes

AB testing subject line

Yes

Yes

Yes

Sending Schedule

Send and Schedule are two different options

Send now,Send later- date and time specified by sender, send in batches, based on recipient's time zone, based on optimal open time

Supports email sending by send now, schedule later and fragmented scheduling

Fragmented/Batch Scheduling

No

Yes

Yes

Send time optimization

No

Yes

Yes

Featurecampaignmonitorzoho-campaignsMailmodo
Dynamic segments

Yes

Static segments

No

Yes

Segment on basis of campaign activity

Yes

Yes

Pre-built segments

Yes

based on engagement

Contact-level campaign data

Yes

Yes

Add contacts via

Manually, import from database, sync contacts, through signup forms

Manually, CSV, API, Apps, CRM, etc.

Automation

You are more productive when you have set up automations to trigger emails based on a contact’s activity - clicks, opens, submissions, and more.

Featurecampaignmonitorzoho-campaignsMailmodo
Journey Advancement

Basic email handling with very limited trigger and automations

basic email handling, webhooks. SMS and CRM activities

Basic email handling and webhooks available

Drag & drop journey builder

No

Yes

Yes

Trigger options

8 trigger options

  • Welcome Journey
  • Subscriber joins the list
  • An action in your online store
  • Subscriber exits a segment
  • Subscriber enters a segment
  • A date
  • An anniversary of a date
  • RSS workflow

12 trigger options

  • Form submission
  • List entry
  • Enter a segment
  • datefield
  • Email action
  • Field update
  • Tag assigned
  • Tag Removed
  • Open Trigger
  • Abandoned cart
  • Purchase follow-up
  • Poduct specific follow-up

12 trigger options and 5 Categories of start point

  • Manual Trigger Specific Contacts

  • Contacts Contacts added to a list, Change in property of a contact, Contact enters or leaves a segment, Occurance of date

  • AMP activities Form Submission

  • Custom events Occurence of an event

  • External Platform API/Webhook, Zapier, Make, Integromat, Influencerbit

Rules/Conditions

5 Rules

  • Condition
  • Subscriber details
  • Segment membership
  • Journey activity
  • Custom fields
  • Campaign activity

3 rules

  • Simple
  • Multiway
  • Email Activity

9 Rules

  • Campaign Activities: Opened, Clicked, Submitted

  • Advanced Conditions: Contact property, List/Segment membership

  • Delay: Wait for a time period, Wait till specific time, Wait for an event

Actions

2 actions

Email, Delay

3 types of Action

  • Engagement Send Email, A/B Test, Send SMS

  • Productivity Add to list, Remove from list, Assign tag, Remove tag, Add score, Subtract score, Subscription management, Update field, Internal Notification Email, Exit from Workflow, Wait time, Wait Condition, Move to another Workflow

  • ZOHO CRM Actions Push Data, Create Task

6 Actions

Send campaign, Webhook, Add contact to a list, Remove contact from a list, Update contact property, Exit journey

Limitations

Only one trigger point and limited actions

Difficulty in handling nodes, requires manual moving

Only one trigger point, also post webhook you cannot proceed further with journey. There is only API entry point and no webhook trigger

Web/App/External event triggers

Yes

Yes

Yes

CRM triggers

Yes

Yes

Yes

Pre-made email flows

Yes, aka work flow guides

Yes. Total 10 inspirations

  • Welcome and Onboarding - 2
  • Nurture series -.1
  • Re-engagement - 1
  • Customer Retention - 1
  • E-Commerce - 2
  • Conditional Workflow - 3

No

Email flows Inspiration

No

No

Yes, have a dedicated industry wise research to send engaging drips.

Analytics

What your email marketing tool can track, you can improve. Data on opens, clicks, bounces, and unsubscribes are a must-have. Some tools also have advanced features like click heatmap.

Featurecampaignmonitorzoho-campaignsMailmodo
Opens

Yes ,also last time for activity is stored

Yes

Clicks

Yes, also last time for activity is stored

Yes

CTOR

Yes

Yes

Submissions

Yes

Yes

Bounces

Yes

Yes

Blocked

No

Yes

Unsubscribe

Yes

Yes

Spam complaints

No

Yes

Forwards

Yes

Yes

Device usage

Yes

Yes

Email clients

Yes

Yes

Link click tracking

Yes, aka Click performance

Yes

Click heatmap

No

Yes

Custom analytics dashboard

No, integration with google analytics

No, upcoming

Graphical rep

No

No

Customer Support

Most email platforms provide chat and email support, while a few also help you with human customer support. You can choose a tool based on your preferred mode of communication.

Featurecampaignmonitorzoho-campaignsMailmodo
Trial Period

Using free trial, one can send campaigns to up to 5 people

14-day trial

21 days on all plans

Customer support

Email Support, Phone Support, Deliverability support, Help center, Training videos, Email academy

Telephonic support,Email Support, Chat Support, Video Tutorials, Knowledge base

Includes video tutorials, knowledge base, ticketing system, live chat, email support, personalized kick off call and onboarding manager too

Account activation

Email verification

Email verification

Generally email verification is done. 2-factor authentication can be configured manually

Onboarding form

Onboarding form requires:

  • Who will use this account?

  • Approximately how many employees work at your organization?

  • What best describes your level of experience using email marketing software?

  • Have you used Campaign Monitor before?

  • What best describes your role in the organization?

  • What best describes your role in the organization?

  • Approximately how many subscribers do you need to import?

  • And what best describes your organization?

  • Select the most important goals you want to achieve with Campaign Monitor

Onboarding from requires:

  • Name of the user
  • Email of the user
  • Password of the user
  • Phone number of the user After sign in
  • Full Name
  • Role in the company
  • Phone number
  • Company Name
  • Complete address of the company
  • Current size of contact list
  • Company Industry
  • Free migration support (Need help migrating from your current email marketing platform to Zoho Campaigns?)

Onboarding form requires:

  • First name of the user
  • Reason for using Mailmodo as a tool
  • Total number of emails or subscribers
  • Phone number of the user
Product education

No education but redirects from dashboard to section based on requirement

Stepwise instructions(basic and advanced) are provided to send out the first email

  • Stepwise instructions(basic and advanced) are provided to send out the first email.
  • Team provides demo on-demand.
  • Also have dedicated course(Email Marketing Masterclass)
Product theme

Light theme

Light theme

Light theme

Featurecampaignmonitorzoho-campaignsMailmodo
Dynamic data

Yes, but complex

Yes

Yes

Spam testing

Yes

No

No

Integrations

107 Integrations More details.

65 integrations More details.

21 integrations More details.

Drag and drop

Yes

Yes

Yes

Transactional emails

Yes

No, but can done by automations. Also trasactional mails are supported by their in-house transactional email service- zepto mail

Yes

REST API

Yes Has email, campaign and journey level APIs Refer this page to understand in detail.

Refer this page to understand in detail.

Has basic email marketing properties, and Campaign and automation level details Refer this page to understand in detail.

Frequently asked questions

Everything you need to know about the product and billing.

You can create an account for free to try Campaign Monitor and send an email campaign to five contacts. If you exceed the contact limit, you will have to buy the paid plan starting from $9/month, where you can send emails to 500 contacts. For a more affordable alternative, you can consider using Mailmodo.

Campaign Monitor is not HIPAA compliant. Although they’ve signed a Business Associate Agreement (BAA), Campaign Monitor won't allow you to utilize their service to send emails containing Protected Health Information (PHI). If you’re looking for a HIPAA compliant ESP, consider using Mailmodo.

Subscribers have frequently expressed frustration with Campaign Monitor for its high spam rates and occasionally blocked servers. Use Mailmodo if you want a higher deliverability rate. We assist clients with domain warming, stop spammers, and provide advice on increasing deliverability rates.

Zoho Campaign offers a free trial for 14 days where you can access all the features and send up to 6,000 emails to 2,000 contacts. However, if you find the trial plan too brief and are looking to get your skin in the email marketing game, you can consider taking advantage of Mailmodo’s free trial plan.

If you’re not able to build complex workflows with Zoho Campaigns, you’re not alone. A lot of customers have complained about its limited automation capabilities. If you’re looking for an automation solution which offers you pre-made workflows, custom triggers, and endless integrations, consider using Mailmodo.

Zoho Campaigns has a poor deliverability rate, which causes your users’ emails to land in spam. Want to achieve better email deliverability? You can rely on Mailmodo's dedicated servers, warmed up domain, and suppression management strategies.

CONTENTS

TL;DR

Email Creation

Contact & Campaign

Automation

Analytics

Customer Support

FAQs

Turn emails into revenue

“Our revenue has grown 70% since Mailmodo”

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Put revenue on auto-pilot with pre-built journeys

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