Mailchimp Vs Campaign Monitor Comparison (2024)

Hey there, if you’re deep in research to find the best email marketing platform for your brand, you’ve come to the right place. To make this easier for you, below table has a detailed overview of Mailchimp vs Campaign Monitor, to help you choose the right platform. If you want to talk to an expert to help you decide, feel free to book a demo.

How Mailchimp compares with Campaign Monitor

Here’s a summary and non-biased comparison between Mailchimp and Campaign Monitor on the basis of email marketing features

TL;DRMC_039485c752CM_horizontal_logo_light_BG_01_2a83cde05d
Email editing and creation

Provides 2 WYSIWYG editors, Standard and AI based, both of which create only HTML emails

Provides a basic email editor, HTML editor and a text editor. Editor can create HTML emails only.

Automation

Visual journey builder with templates. Automations have advanced Zapier like capability to interlink apps with 3 trigger points

Automations have basic email handling cabability along conditions to perform basic email marketing.

Integration

320 native integrations including Zapier, Make, etc.

107 integrations

Transactional emails

Not included within the marketing emails plans. Need to buy a different plan

Yes

Ease of Access

Pretty hard marketing solution to learn as the UI/UX is super complicated

Basic email marketing software with every other requirement but lacks at places where we expect automation triggered from 3rd party. Also, creating email editing capability is low

Customer Support

Email & chat support only

Email Support, In-App dedicated support, In-App Knowledge base, Customer Support

Interactive emails

Not supported

No

Other marketing features

○ Multivariate testing Following are available on a separate plan ○ Websites builder for landing pages ○ Online stores/website builder for ecommerce ○ Digital Ads for facebook, instagram and the web

- Signup forms for pages <br> - SMS marketing <br>

Why not consider an email marketing tool that gets 3x conversions?

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Interactive Emails

Create & send dynamic forms for customer feedback, product reviews, NPS surveys, and so much more.

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Dedicated Human Support

Get support whenever you need it via email, live chat, slack, or calls.

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Automate pre-built user journeys

Trigger emails based on Webhooks, conditional logic, time delays, and more.

Detailed comparision of Campaign Monitor, Mailchimp, and Mailmodo

Email Creation

When a tool has features like a drag-and-drop editor, pre-made templates, and interactive widgets, creating emails is quick and fun.

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Template editor

Can create from scratch or select template from library

Can create from scratch or select template from library

Can create from scratch or select template from library

Drag and Drop

Elements can be dragged and dropped any where within the email

Elements can be dragged and dropped any where within the email

Selection (single click) based template editor, can only stack new layout and elements at the selected position. To move elements up and down, there is a up and down button

Email Dimensions

Have fixed width(600 px, for classic and 660 px, for new)

Have fixed width of 600 px

3 Width options(600px, 700px, 800px) are provided(that resemble industry standards). Rich text emails can be sent with full width email

Pre-made layouts

In classic email editor, we have 9 basic layout of which 5 are featured. In new AI based email editor, we have 8 blank layouts and 2 Prebuilt layout

4 layout to select from - Newsletter, Welcome, Annoucements and Update

12 variations of layouts to select from

Pre-made blocks/modules

NA

Not Applicable

  • 12 Headers
  • 54 Content Cards
  • 14 Gallery
  • 13 CTAs
  • 29 Forms
  • 15 Product Cards
  • 12 Footers
Ability to save & reuse blocks

NA

Not Applicable

Can save any layout block

Design Options

Common options like email bg color options are provided. In the classic editor, some notible options are Email border and page border. Also have an additional mobile editing too and an in-template preheader(view in browser by default or other alterning text).

Common options like email bg color options are provided but email padding doesn't exist

Common options like pading, email body and email bg color options are provided

Supported Email Fonts

For standard builder:

  • 10 standard web fonts, 10 custom web safe fonts.
  • Total 20 fonts.
  • 39 fonts, in the new builder

Total 37 fonts

Total 46 fonts

  • 11 email safe fonts
  • 24 web safe fonts
  • 11 web fonts.
If non-standard font is used

In classic, for custom web safe fonts, Mailchimp uses a similar standard font instead No prompt while editing.

No prompt

Prompts are provided for Web Safe fonts while editing. In case, non-email safe font is use, then Mailmodo replaces it with a fallback font for clients where the fonts are not supported

Template preview

Only HTML display with toggle between desktop and mobile screens. Also have a inbox display in colloboration with Litmus.

Only HTML email with side by side display of desktop and mobile screens

HTML and AMP are displayed together with toggle between desktop and mobile screens

Template testing

Only HTML Supports unlimited testing

Only HTML and supports unlimited testing.

HTML and AMP versions are different, supports unlimited testing

Adding custom HTML code

Yes

No

No

Rich text editor

Yes

No

Yes

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In-product templates

7 templates for AI based (beta) editor

120 and growing templates

67 and growing templates

Has a template inspiration gallery

Yes, aka the marketplace

Yes, free inspiration gallery

Yes, free inspiration gallery

Inspirational Templates count

47 total templates, only 5 free for beta - AI, 84 for classic editor

108 templates

200+ templates

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AMP email creation

No

No

Support AMP email creation with no code WYSIWYG editor. Doesn't require coding knowledge

Whitelisting support

No

No

Provides dedicated whitelisting support

Automatic HTML fallback

No

Yes

Yes

Customize HTML fallback

No

Yes

Allows customization for manual inputs

Sending AMP emails

No

No

Yes

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Interactive AMP widgets

AMP Emails not supported

No AMP elements

16 AMP elements

Carousel/Image Carousel

No

No

Yes

Accordion

No

No

No

Basic Event invitation

No, but has external web forms that can be linked

No

Yes,with forms

Add to calendar

No

No

Yes

Calendly

No

No

Yes

Zoom Webinar

No

No

Yes

Shopify Card Abandoment

Yes

No

Yes

Shopify Product Recommendation

Yes

No

Yes

Poll

No

No

Yes

Live Price Ticker

No

No

Yes

Star Rating

No

No

Yes

NPS Rating

No, but has external web surveys that can be linked

No

Yes

Thumbs up or down

No

No

Yes

Emoji Rating

No

No

Yes

Chip selection

No

No

Yes

Spin the Wheel

No

No

Yes

Quiz

No, but has external web surveys that can be linked

No

Yes

Gokwik

No

No

Yes

Form

No, but has external web surveys that can be linked

No

Yes

Star Rating

No

Not Applicable

Yes

Thumbs up or down

No

Not Applicable

Yes

Thumbs up or down

No

No

Structured for case specific

Star Rating

No

No

Yes

Form Submission capture

Mailchimp doesn't have interactive email forms but external web forms and form results are collected and stored in survey section

Not Applicable

Automatic collection and storage of form submission data. Export options available

Conditional forms

No

Not Applicable

Yes

Step wise forms

No

Not Applicable

Yes

Hidden field

No

Not Applicable

No

Form fields

No

Not Applicable

15 field options

Dropdown

No

Not Applicable

Yes

Radio

No

Not Applicable

Yes

Checkbox

No

Not Applicable

Yes

Emoji

No

Not Applicable

Yes

Thumbs up or down

No

Not Applicable

Structured for case specific

Text

No

Not Applicable

Yes

Multiline

No

Not Applicable

Yes

Image Link

No

Not Applicable

Structured for case specific

Date picker

No

Not Applicable

Yes

Time picker

No

Not Applicable

Yes

Phone number

No

Not Applicable

Yes

Single chip

No

Not Applicable

Yes

Multichip

No

Not Applicable

Yes

Star Rating

No

Not Applicable

Yes

Nps Rating

No

Not Applicable

Yes

Contact & Campaign

Your email campaigns perform better when your tool monitors your subscriber’s behavior. You can use it to create dynamic segments and optimize for open rates.

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Triggered

No, but possible via automations

Yes

Yes

Bulk

Yes

Yes

Yes

AB testing subject line

No

Yes

Yes

Sending Schedule

Send and Schedule are two different options

Send and Schedule are two different options

Supports email sending by send now, schedule later and fragmented scheduling

Fragmented/Batch Scheduling

Yes

No

Yes

Send time optimization

Yes

No

Yes

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Dynamic segments

Yes

Yes

Static segments

No

Yes

Segment on basis of campaign activity

Yes

Yes

Pre-built segments

Yes

based on engagement

Contact-level campaign data

Yes

Yes

Add contacts via

Copy & Paste, Upload a file, Import from a service

Manually, CSV, API, Apps, CRM, etc.

Automation

You are more productive when you have set up automations to trigger emails based on a contact’s activity - clicks, opens, submissions, and more.

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Drag & drop journey builder

Yes

No

Yes

Trigger options

35 trigger options and 5 Categories of start point

  • Contact Activity Tag added, Sign up, Auidence field change, Maunal add, Join audience group, Leave audience group, Viewed a page, Clicked a Link. Date and Special event: Birthday, Signup date, Specific date, Recurring date.

  • Shopping Activity Buys any product, Buys a specific product, Time since last purchase, Abandons cart, Abandons cart with specific product, View pages in Shopify, Views products in Shopify store, Performs search in Shopify store.

  • Marketing Activity Sent an email, Opens an email, Unopened campaign,Click any email link, Doesn't click email link, Clicks specific email link, Responds to survey.

  • API and integration Zapier custom event, Customer journeys API, Event API, Eventbrite: Any event check in, Eventbrite: Purchase any event Evenbrite ticket, Eventbrite: Specific event purchase, Eventbrite: Specific event check in,Chat finished.

8 trigger options

  • Welcome Journey
  • Subscriber joins the list
  • An action in your online store
  • Subscriber exits a segment
  • Subscriber enters a segment
  • A date
  • An anniversary of a date
  • RSS workflow

12 trigger options and 5 Categories of start point

  • Manual Trigger Specific Contacts

  • Contacts Contacts added to a list, Change in property of a contact, Contact enters or leaves a segment, Occurance of date

  • AMP activities Form Submission

  • Custom events Occurence of an event

  • External Platform API/Webhook, Zapier, Make, Integromat, Influencerbit

Rules/Conditions

4 rules

If/else, Percentage split, Wait for trigger, Time delay

5 Rules

  • Condition
  • Subscriber details
  • Segment membership
  • Journey activity
  • Custom fields
  • Campaign activity

9 Rules

  • Campaign Activities: Opened, Clicked, Submitted

  • Advanced Conditions: Contact property, List/Segment membership

  • Delay: Wait for a time period, Wait till specific time, Wait for an event

Actions

8 Actions

Send email, Send email with survey, Webhook, Group/Ungroup, Tag/Untag, Subscribe, Update contact, Archive contact

2 actions

Email, Delay

6 Actions

Send campaign, Webhook, Add contact to a list, Remove contact from a list, Update contact property, Exit journey

Limitations
  • Max of 3 trigger points and filters between every node
  • One can create a journey to change contact property and send email.
  • Use pre made journey to access inter woven app functionality.

Only one trigger point and limited actions

Only one trigger point, also post webhook you cannot proceed further with journey. There is only API entry point and no webhook trigger

Web/App/External event triggers

Yes

Yes

Yes

CRM triggers

Yes

Yes

Yes

Pre-made email flows

Yes, Total 71 inspirations

  • 21 find and welcome new contacts
  • 39 Nurture leads
  • 4 Re-engage contacts
  • 13 Support and manage contacts
  • Can filter by topics and App & Integrations
  • Sort by Popular and Recently added.

Yes, aka work flow guides

No

Email flows Inspiration

No

No

Yes, have a dedicated industry wise research to send engaging drips.

Analytics

What your email marketing tool can track, you can improve. Data on opens, clicks, bounces, and unsubscribes are a must-have. Some tools also have advanced features like click heatmap.

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Opens

Yes, also last time for activity is stored

Yes

Clicks

Yes, also last time for activity is stored

Yes

CTOR

No

Yes

Submissions

Yes

Yes

Bounces

Yes

Yes

Blocked

No

Yes

Unsubscribe

Yes

Yes

Spam complaints

Yes, abuse report

Yes

Forwards

Yes

Yes

Device usage

Yes

Yes

Email clients

Yes

Yes

Link click tracking

Yes, aka Click performance

Yes

Click heatmap

No

Yes

Custom analytics dashboard

Yes

No, upcoming

Graphical rep

Yes, aka charts

No

Customer Support

Most email platforms provide chat and email support, while a few also help you with human customer support. You can choose a tool based on your preferred mode of communication.

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Trial Period

No trial

Using free trial, one can send campaigns to up to 5 people

21 days on all plans

Customer support

Mailchimp Assistant, Email Support, 24/7 Chat Support, Phone Support, Assisted Onboarding, Dedicated Onboarding

Email Support, Phone Support, Deliverability support, Help center, Training videos, Email academy

Includes video tutorials, knowledge base, ticketing system, live chat, email support, personalized kick off call and onboarding manager too

Account activation

Email verification

Email verification

Generally email verification is done. 2-factor authentication can be configured manually

Onboarding form

Onboarding form requires:

  • First name of the user
  • Last name of the user
  • Business name of the user
  • Phone number of the user
  • Address of the user
  • Goal to use Mailchimp
  • What would you like to explore first?
  • Total number of subscribers
  • How do you sell your product?
  • Link for your website
  • Total number of newsletter subscribers

Onboarding form requires:

  • Who will use this account?

  • Approximately how many employees work at your organization?

  • What best describes your level of experience using email marketing software?

  • Have you used Campaign Monitor before?

  • What best describes your role in the organization?

  • What best describes your role in the organization?

  • Approximately how many subscribers do you need to import?

  • And what best describes your organization?

  • Select the most important goals you want to achieve with Campaign Monitor

Onboarding form requires:

  • First name of the user
  • Reason for using Mailmodo as a tool
  • Total number of emails or subscribers
  • Phone number of the user
Product education

Stepwise instructions(basic and advanced) are provided to send out the first email

No education but redirects from dashboard to section based on requirement

  • Stepwise instructions(basic and advanced) are provided to send out the first email.
  • Team provides demo on-demand.
  • Also have dedicated course(Email Marketing Masterclass)
Product theme

Light theme

Light theme

Light theme

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Dynamic data

Yes

Yes, but complex

Yes

Spam testing

No

Yes

No

Integrations

320 integrations More details.

107 Integrations More details.

21 integrations More details.

Drag and drop

Yes

Yes

Yes

Transactional emails

No, but can done by automations

Yes

Yes

Content optimization

Yes

No

Yes

REST API

Has basic email marketing properties, ecommerce product and page, and Campaign and automation level details too. Refer this page to understand in detail.

Yes Has email, campaign and journey level APIs Refer this page to understand in detail.

Has basic email marketing properties, and Campaign and automation level details Refer this page to understand in detail.

Frequently asked questions

Everything you need to know about the product and billing.

Mailchimp costs $0 for 2,000 contacts and 10,000 emails/month with ads. To overcome these limitations, you must buy the paid plan starting at $9.99/month. Mailchimp pricing for nonprofits is no respite either. Mailchimp competitors like Mailmodo, on the other hand, offer full-stack email marketing solutions for a more affordable price. If you're a Mailchimp user, consider making the switch today to send interactive emails to your audience. Mailmodo is the best Mailchimp alternative.

Mailchimp has been around for 20+ years and is very customer-driven. However, according to Mailchimp reviews, their emails keep going to spam despite your domain being authenticated, which makes the platform seem unreliable. The Mailchimp alternatives considered reliable are ESPs like Mailmodo with high domain reputation and low spam rates.

According to the Email Deliverability Report 2022, Mailchimp has an 81% inbox placement rate and a 14% spam rate. The spam rate is high enough to cause low email deliverability.

You can avoid emails going to spam with Mailchimp and achieve better email deliverability with competitors to Mailchimp like Mailmodo, which offers dedicated servers, consultation, and help with your domain warm-up.

You can create an account for free to try Campaign Monitor and send an email campaign to five contacts. If you exceed the contact limit, you will have to buy the paid plan starting from $9/month, where you can send emails to 500 contacts. For a more affordable alternative, you can consider using Mailmodo.

Campaign Monitor is not HIPAA compliant. Although they’ve signed a Business Associate Agreement (BAA), Campaign Monitor won't allow you to utilize their service to send emails containing Protected Health Information (PHI). If you’re looking for a HIPAA compliant ESP, consider using Mailmodo.

Subscribers have frequently expressed frustration with Campaign Monitor for its high spam rates and occasionally blocked servers. Use Mailmodo if you want a higher deliverability rate. We assist clients with domain warming, stop spammers, and provide advice on increasing deliverability rates.

CONTENTS

TL;DR

Email Creation

Contact & Campaign

Automation

Analytics

Customer Support

FAQs

Turn emails into revenue

“Our revenue has grown 70% since Mailmodo”

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Easiest to use email marketing software in 2024

Get 3X conversions
with interactive emails

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Create & send interactive emails without coding

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Put revenue on auto-pilot with pre-built journeys

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Save time with AI-powered email content creation

1000+ businesses grew with Mailmodo, including

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