3 Best Shopify Call Apps

Are you looking for Shopify call apps for your business? You have come to the right page. This guide will help you discover the best Shopify call apps and along with a deep dive into their features, pricing, rating, etc.


What are Shopify call apps?

Shopify call apps are tools that can be added to a Shopify store to enhance its functionality. These apps allow store owners to add features like customer support, marketing, inventory management, and more. They help make the store more efficient and provide a better shopping experience for customers.

How do Shopify call apps work or function?

Shopify call apps are designed to enhance communication between merchants and customers. These apps enable merchants to make phone calls directly from their Shopify admin panel, allowing them to connect with customers for order confirmations, support, or sales inquiries. By integrating with telephony systems, these apps streamline the calling process, making it convenient and efficient for merchants to communicate with their customers.

Benefits of Shopify call apps

  • Increased customer engagement: Shopify call apps allow businesses to easily connect with their customers through phone calls, providing a more personalized and interactive shopping experience.

  • Improved customer support: With call apps, businesses can quickly address customer inquiries, resolve issues, and provide real-time assistance, leading to higher customer satisfaction and loyalty.

  • Enhanced sales conversions: By offering the option for customers to call directly from the website, businesses can guide potential buyers through the purchasing process, answer questions, and ultimately increase sales conversions.

  • Streamlined operations: Call apps integrate seamlessly with Shopify, enabling businesses to manage and track customer calls, analyze call data, and optimize their sales and support processes for better efficiency and effectiveness.

How we curated this list

We conducted extensive research to identify a wide range of software options within each category. This involved exploring online resources, industry publications, software directories, and user reviews. Please note that the pricing and features mentioned here are subject to change. We recommend you to visit the product website for the latest information before making a decision.



Callback Request

Developer: HMS Commerce

Product Description

Raven is a Shopify app that offers a range of tools to enhance online store performance and increase conversions.

Pros and Cons

  • Easy to use and navigate interface
  • Provides comprehensive analytics and reports for better understanding of sales performance
  • Offers automated email marketing campaigns to engage and retain customers
  • Integrates seamlessly with Shopify for a smooth and efficient workflow
  • Limited customization options for the pop-up design
  • Some users reported issues with the app not syncing properly with their Shopify store
  • The app lacks advanced targeting options for specific customer segments
  • The pricing plans might be considered expensive for small businesses with limited budgets


World Phone Call Button

Developer: Xeio Ltd

Product Description

WorldPhoneize is a Shopify app that enables online stores to showcase prices in various currencies, with automatic conversion based on customer location and customizable currency switcher.

Pros and Cons

  • Provides a seamless and user-friendly integration with Shopify stores.
  • Offers a wide range of international phone numbers for customers to choose from.
  • Allows for easy and efficient communication with customers from around the world.
  • Provides a reliable and secure platform for handling customer calls and messages.
  • Limited language options available for translation
  • Some users have reported occasional glitches and bugs
  • The app may not be suitable for businesses with complex product catalogs
  • The pricing plans can be expensive for small businesses with limited budgets


SimpleCall ‑ A Call Now Button

Developer: flowzy

Product Description

The Call Now Button app for Shopify enables customers to call businesses directly from their website, with customizable design and built-in analytics.

Pros and Cons

  • Easy installation and setup process
  • Provides a convenient and visible call button on the website
  • Allows customers to directly call the business with just one click
  • Customizable design options to match the website's branding
  • Limited customization options for the appearance and placement of the call button.
  • Some users have reported difficulties with the app's compatibility with certain themes and devices.
  • The app does not offer advanced call tracking or analytics features.
  • The free version of the app only allows for a limited number of calls per month.

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Frequently asked

Yes, there are free call apps available for Shopify. Some notable options include Call Me, Call Center, and Call for Price. These apps offer basic call functionalities without any subscription fee.

Shopify call apps help with customer support by allowing businesses to provide a direct line of communication with their customers. These apps enable features like click-to-call, call recording, call forwarding, and voicemail, enhancing the overall customer support experience.

Yes, many Shopify call apps offer integration options with existing phone systems. Apps like Aircall, RingCentral, and Talkdesk allow businesses to connect their current phone systems to Shopify, ensuring seamless communication between platforms.

Yes, most Shopify call apps offer analytics and reporting features. These features allow businesses to track call metrics, such as call duration, call volume, and call outcomes. Apps like CallRail and CallTrackingMetrics provide detailed insights to optimize call performance.

Yes, many Shopify call apps support international calling. Apps like Skype, Google Voice, and Vonage offer international calling capabilities, allowing businesses to connect with customers and prospects worldwide. However, additional charges may apply for international calls.

How to use this page to find the right software

Identify your needs and requirements from the software. Consider factors like functionality, features, platform compatibility, budget, and any specific industry or personal preferences.

Based on your needs, prioritize the features or functionalities that are essential for your software.

Explore the website link of each software to gather more detailed information about it.

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