mailmodo-hamburger

6 Best Shopify Feedback Button Apps

Are you looking for Shopify feedback button apps for your business? You have come to the right page. This guide will help you discover the best Shopify feedback button apps and along with a deep dive into their features, pricing, rating, etc.

laptop

What are Shopify feedback button apps?

Shopify feedback button apps are tools that allow customers to provide feedback or suggestions about a Shopify store. These apps typically include a button on the website where customers can click to leave their feedback, which can help store owners improve their products or services.

How do Shopify feedback button apps work or function?

Shopify feedback button apps allow users to collect feedback from customers directly on their Shopify store. These apps typically provide a customizable feedback button that can be placed on any page of the store. When customers click on the button, they can submit their feedback, which is then stored and organized within the app. Store owners can review and respond to the feedback, helping them improve their products and services.

Benefits of Shopify feedback button apps

  • Improved customer satisfaction: Shopify feedback button apps allow customers to easily provide feedback, suggestions, or report issues directly from your website. This helps you address their concerns promptly, leading to improved customer satisfaction.

  • Enhanced product development: By collecting feedback from customers, you gain valuable insights into their needs and preferences. This enables you to make informed decisions about product improvements or new features, ultimately enhancing your offerings and increasing customer loyalty.

  • Increased conversion rates: By actively seeking feedback, you demonstrate to customers that their opinions matter. This fosters trust and engagement, leading to increased conversion rates as customers feel more confident in making purchases from your Shopify store.

  • Streamlined communication: Feedback button apps centralize customer feedback, making it easier for you to manage and respond to inquiries. This streamlines communication, saving you time and ensuring that no customer concerns go unnoticed.

How we curated this list

We conducted extensive research to identify a wide range of software options within each category. This involved exploring online resources, industry publications, software directories, and user reviews. Please note that the pricing and features mentioned here are subject to change. We recommend you to visit the product website for the latest information before making a decision.

logo

#1

HelpCenter

Developer: Shark Byte, Inc

Product Description

HelpCenter is a Shopify app that creates a customizable FAQ page with instant search, organization, multimedia support, and analytics.

Pros and Cons

  • Easy to use and navigate interface
  • Provides comprehensive and customizable FAQs for customers
  • Offers a live search feature for quick and efficient customer support
  • Allows for seamless integration with Shopify stores
  • Limited customization options for the Help Center design.
  • Some users may find the app's pricing structure to be expensive for their needs.
  • The app lacks integration with popular customer support platforms.
  • The Help Center's search functionality may not always provide accurate results.
logo

#2

Tidio Live Chat

Developer: TIDIO LLC

Product Description

Tidio Chat is a live chat app for Shopify stores, offering real-time communication and automated messages for businesses.

Pros and Cons

  • Easy to install and set up on Shopify store
  • Provides real-time chat support for customers
  • Offers customizable chat widget to match store's branding
  • Allows for automated responses and chatbots to handle customer inquiries
  • Limited customization options for the chat widget's appearance and design.
  • The free version of the app has limited features and functionality.
  • Some users have reported occasional glitches and technical issues with the app.
  • The app may not be suitable for larger businesses with high customer support demands.
logo

#3

Tawk.to

Developer: tawk.to

Product Description

Tawk.to is a customizable live chat and messaging app for Shopify stores, enabling real-time customer communication and integration with popular messaging apps.

Pros and Cons

  • Easy to install and integrate with Shopify store
  • Provides real-time chat support for customers
  • Offers customization options for chat widget appearance
  • Allows for multiple agents to handle customer inquiries simultaneously
  • Limited customization options for the chat widget's appearance and design.
  • Some users have reported occasional technical glitches and connectivity issues.
  • The free version of the app includes only basic features, with more advanced functionalities requiring a paid subscription.
  • The app lacks integration with popular social media platforms, limiting its reach and potential customer engagement.
logo

#4

Feedback Button

Developer: Webyze

Product Description

The Feedback Button is a customizable Shopify app for easy collection and management of customer feedback.

Pros and Cons

  • Easy installation and setup process
  • Customizable feedback button design to match your brand
  • Allows customers to provide feedback directly on your website
  • Provides valuable insights and data to improve your business
  • Limited customization options for the feedback button's appearance and placement.
  • Some users may find the pricing plans to be on the higher side compared to similar feedback apps.
  • The app lacks integration with popular social media platforms, limiting its reach and potential for user engagement.
  • The absence of advanced analytics and reporting features may hinder businesses seeking in-depth insights from customer feedback.
logo

#5

LiveChat

Developer: TEXT SA

Product Description

LiveChat is a customizable customer support software with real-time chat, chatbot automation, and integration with CRM tools.

Pros and Cons

  • Easy to install and integrate with Shopify store
  • Provides real-time customer support through live chat
  • Offers customizable chat widget to match the store's branding
  • Allows for proactive chat invitations to engage with customers
  • Limited customization options for the chat widget's appearance.
  • Some users have reported occasional glitches and technical issues.
  • The app's pricing plans may be expensive for small businesses with limited budgets.
  • Integration with other third-party apps and platforms may be limited.
logo

#6

Help Scout

Developer: Help Scout

Product Description

Help Scout is a customer service platform with a shared inbox, automated workflows, reporting, analytics, and integrations.

Pros and Cons

  • Help Scout is a user-friendly help desk app that allows businesses to provide excellent customer support.
  • It offers a shared inbox feature, enabling teams to collaborate and respond to customer inquiries efficiently.
  • The app provides automation tools, such as saved replies and workflows, to streamline customer support processes.
  • Help Scout integrates with various platforms, including Shopify, making it easy to manage customer support within the Shopify ecosystem.
  • Limited customization options for the user interface.
  • Lack of integration with popular third-party apps and platforms.
  • Pricing plans may be expensive for small businesses or startups.
  • Some users have reported occasional glitches or technical issues.

Missing a tool?

List it here ->
add more tools
Get super-awesome email engagement

Get better ROI on
every email you send

Quotation markMailmodo is a growth
hack for my business

Vineet Khare, Bella Vita Organic

Frequently asked
questions

Yes, there are free feedback button apps available for Shopify. Some popular options include Feedback Button by POWr and Free Feedback Button by Elfsight. These apps allow you to collect and manage customer feedback without any cost.

Yes, most Shopify feedback button apps offer customization options. You can typically customize the button's color, size, position, and text to match your store's branding. Apps like Feedback Button by POWr and Yotpo provide extensive customization features.

Yes, many Shopify feedback button apps integrate with popular customer support tools. For example, apps like Gorgias and Reamaze allow you to sync feedback received through the button with your helpdesk or ticketing system for streamlined customer support.

Yes, most Shopify feedback button apps allow you to target specific pages or products for feedback collection. Apps like Feedback Button by POWr and Yotpo offer advanced targeting options, allowing you to gather feedback from specific sections of your store.

Yes, several Shopify feedback button apps provide analytics and reporting features. Apps like Feedback Button by POWr and Yotpo offer insights into feedback trends, sentiment analysis, and customer satisfaction metrics to help you make data-driven decisions.

How to use this page to find the right software

Identify your needs and requirements from the software. Consider factors like functionality, features, platform compatibility, budget, and any specific industry or personal preferences.

Based on your needs, prioritize the features or functionalities that are essential for your software.

Explore the website link of each software to gather more detailed information about it.

Still not sure?

Discuss you software needs in our community of experts. Join Marketing Tribe ->

What’s next?

Learn more hacks and tricks of growing your business. Subscribe to daily dose of marketing and growth tactics and lessons. Subscribe to the Mailmodo Bulletin ->

Better emails. less work.
super growth.

gradient
gradient
gradient
gradient