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12 Best Shopify Feedback Apps

Are you looking for Shopify feedback apps for your business? You have come to the right page. This guide will help you discover the best Shopify feedback apps and along with a deep dive into their features, pricing, rating, etc.

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What are Shopify feedback apps?

Shopify feedback app is a tool that allows customers to share their opinions and suggestions about a Shopify store. It helps store owners gather feedback, improve their products or services, and enhance the overall shopping experience for customers.

How do Shopify feedback apps work or function?

The Shopify feedback app allows users to collect and manage customer feedback. It provides a platform for customers to leave reviews and ratings, which can be displayed on the website. The app also enables merchants to respond to customer feedback and address any concerns. Additionally, it offers analytics and reporting features to track customer satisfaction and make data-driven decisions.

Benefits of Shopify feedback apps

  • Improved customer satisfaction: The Shopify feedback app allows you to gather valuable insights from your customers, helping you understand their needs and preferences. This enables you to make necessary improvements to your products or services, ultimately leading to higher customer satisfaction.

  • Enhanced decision-making: By collecting feedback through the app, you gain access to valuable data that can inform your business decisions. This helps you make more informed choices about product development, marketing strategies, and customer service, leading to better overall business outcomes.

  • Increased customer loyalty: By actively seeking and addressing customer feedback, you demonstrate that you value their opinions and are committed to providing an exceptional shopping experience. This fosters customer loyalty and encourages repeat purchases, ultimately boosting your sales and revenue.

  • Competitive advantage: Utilizing the Shopify feedback app sets you apart from competitors who may not prioritize customer feedback. By actively engaging with your customers and implementing their suggestions, you can differentiate your brand and attract more customers who appreciate your commitment to their needs.

How we curated this list

We conducted extensive research to identify a wide range of software options within each category. This involved exploring online resources, industry publications, software directories, and user reviews. Please note that the pricing and features mentioned here are subject to change. We recommend you to visit the product website for the latest information before making a decision.

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#1

Mailmodo

Developer: Mailmodo

Product Description

Mailmodo is a complete email marketing platform that helps you to add forms for review, feedback, checkout, onboarding and others inside email for higher conversions. It enables you to grow your Shopify revenue in half the time with email gamification, prebuilt automation, and smart segmentation, powered by Mailmodo AI.

Pros and Cons

  • Gamify emails with interactivity to boost purchase, reviews, etc. inside email
  • Set up automations with pre built flows & segments based on Shopify data
  • Scale email campaigns with AI-powered email editor
  • Design responsive emails in minutes
  • Track and analyze revenue driven by email campaigns
  • Integration with certain third-party apps may be limited.
  • The app may not be suitable for businesses with complex email marketing needs.
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#2

Judge.me

Developer: Judge.me

Product Description

Judgeme is a customizable product review app for Shopify stores, collecting and displaying customer reviews with automated requests and social sharing.

Pros and Cons

  • Easy to install and set up on Shopify stores
  • Provides a seamless and user-friendly review system for customers
  • Offers customizable review request emails to encourage customer feedback
  • Allows for the display of product reviews on multiple pages of the store, enhancing social proof.
  • Limited customization options for the review widget
  • Some users have reported issues with the app not syncing properly with their Shopify store
  • The free version of the app has limited features and requires an upgrade for more advanced functionality
  • The app may not be suitable for stores with a large number of products, as it can become difficult to manage and organize reviews.
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#3

Feedback Rebates

Developer: virthium

Product Description

Feedback Rebates is a Shopify app that incentivizes customers with cash rebates for leaving reviews, boosting engagement and trust.

Pros and Cons

  • Easy to install and set up on Shopify store
  • Provides a seamless way for customers to leave feedback and reviews
  • Offers the option for customers to receive rebates for leaving reviews, incentivizing them to provide feedback
  • Helps increase customer engagement and loyalty through the feedback and rebate system
  • Limited customization options for the rebate forms and emails.
  • The app lacks integration with popular email marketing platforms.
  • Some users have reported occasional glitches and technical issues.
  • The pricing structure may not be suitable for small businesses with limited budgets.
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#4

Callexa NPS Feedback

Developer: Copexa GmbH

Product Description

Callexa Feedback is a Shopify app that simplifies customer feedback collection with customizable forms, automated notifications, and real-time analytics.

Pros and Cons

  • Easy to install and set up on Shopify store
  • Provides a seamless and user-friendly feedback collection process
  • Offers customizable feedback forms to match the store's branding
  • Allows for real-time notifications and alerts for new feedback submissions
  • Limited customization options for the feedback widget.
  • Some users have reported occasional technical glitches and bugs.
  • The free version of the app has limited features and functionality.
  • The app lacks integration with popular third-party apps and platforms.
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#5

Loox

Product Description

Loox is a Shopify app that boosts sales and trust by collecting and showcasing customer reviews with customizable widgets.

Pros and Cons

  • Loox allows users to easily collect and display customer reviews on their Shopify store.
  • The app offers customizable review request emails, making it easy to gather feedback from customers.
  • Loox provides a variety of review display options, including a beautiful gallery layout, to showcase customer reviews effectively.
  • The app integrates seamlessly with Shopify, ensuring a smooth user experience for store owners.
  • Limited customization options for the review widget's appearance.
  • The free plan has limited features and is quite restrictive.
  • Some users have reported occasional glitches and technical issues.
  • The app's pricing plans can be expensive for small businesses with limited budgets.
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#6

POWR Survey & Feedback Forms

Developer: POWR.io

Product Description

POWR Survey is a Shopify app that lets you create and customize surveys to gather customer feedback and insights.

Pros and Cons

  • Easy to use and user-friendly interface
  • Offers a wide range of customizable survey templates
  • Provides real-time analytics and reporting
  • Integrates seamlessly with Shopify stores
  • Limited customization options for survey design.
  • Some users may find the pricing plans to be expensive for the features offered.
  • The app may not integrate seamlessly with all Shopify themes, requiring additional customization.
  • The free version of the app has limited functionality and may not meet the needs of all users.
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#7

Rivyo Product Review

Developer: WebContrive Technologies Pvt Ltd

Product Description

Rivyo Product Review is a Shopify app that enables users to collect and showcase customer reviews with customizable forms and SEO-friendly features.

Pros and Cons

  • Easy installation and setup process
  • Allows customers to leave reviews with ratings and images
  • Provides a customizable review widget to display reviews on the product page
  • Offers advanced features like review moderation and email notifications
  • Limited customization options for the review widget's appearance.
  • The free version has limited features and requires an upgrade for advanced functionalities.
  • Some users have reported occasional glitches and technical issues.
  • The app may not be suitable for stores with a large number of products, as it can slow down the website's loading speed.
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#8

Free NPS Survey Feedback Poll

Developer: HulkApps.com

Product Description

Post Purchase Survey is a Shopify app that collects customer feedback through customizable surveys, automated email delivery, and real-time reporting.

Pros and Cons

  • Easy to use and set up
  • Customizable survey questions
  • Provides valuable customer feedback
  • Helps improve customer satisfaction and loyalty
  • Limited customization options for survey design and branding.
  • No option to integrate with other survey platforms or tools.
  • Some users reported occasional glitches or technical issues.
  • The free version has limited features and requires an upgrade for more advanced functionalities.
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#9

Yotpo

Developer: Yotpo

Product Description

Yotpo Social Reviews is a Shopify app that collects and displays customer reviews, boosting trust and sales.

Pros and Cons

  • Yotpo Social Reviews allows users to collect and display customer reviews, helping to build trust and credibility for their products.
  • The app offers a variety of customizable review widgets and templates, allowing users to seamlessly integrate reviews into their website design.
  • Yotpo Social Reviews includes advanced moderation tools, enabling users to filter and manage reviews to ensure only high-quality content is displayed.
  • The app provides robust analytics and insights, allowing users to track and measure the impact of customer reviews on their business.
  • Limited customization options for the appearance of the review widget.
  • Some users have reported difficulties with the integration process.
  • The free version of the app has limited features and functionality.
  • The pricing plans can be expensive for small businesses with limited budgets.
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#10

Smile.io

Developer: Smile.io

Product Description

Smile.io is a customizable loyalty program app for Shopify stores, rewarding customers and attracting new ones.

Pros and Cons

  • Easy to set up and integrate with Shopify store
  • Offers a variety of customizable rewards and referral programs
  • Provides detailed analytics and insights to track customer engagement and loyalty
  • Offers seamless customer experience with a user-friendly interface.
  • Limited customization options for the loyalty program's appearance and branding.
  • The free plan has limited features and may not be sufficient for businesses with larger customer bases.
  • Some users have reported difficulties with the app's integration and setup process.
  • The app lacks advanced analytics and reporting features, making it challenging to track the effectiveness of loyalty campaigns.
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#11

Growave

Developer: Growave

Product Description

Growave is a Shopify app that boosts sales and customer engagement with reviews, wishlists, loyalty programs, and social sharing.

Pros and Cons

  • Growave offers a comprehensive set of features for Shopify stores, including reviews, wishlists, loyalty programs, and social sharing.
  • The app provides a seamless and user-friendly interface, making it easy for store owners to set up and manage their customer engagement tools.
  • Growave offers customizable email templates and automated campaigns, allowing businesses to easily communicate with their customers and drive sales.
  • The app integrates with popular social media platforms, enabling stores to leverage social proof and increase their brand visibility.
  • Limited customization options for the loyalty program, restricting the ability to tailor it to specific branding or customer preferences.
  • Some users have reported difficulties with the installation process, requiring additional support from the app's customer service team.
  • The app's pricing structure may be prohibitive for small businesses or those on a tight budget.
  • The app's interface can be overwhelming and complex for users who are not familiar with Shopify or similar platforms.
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#12

Ali Reviews

Developer: FireApps

Product Description

Ali Reviews is a Shopify app that imports and displays customer reviews, boosting trust and increasing sales.

Pros and Cons

  • Easy to install and set up on Shopify stores
  • Allows for importing reviews from AliExpress with just a few clicks
  • Provides customizable review request emails to encourage customers to leave reviews
  • Offers a variety of display options for showcasing reviews on the store, including a carousel and a sidebar widget
  • Limited customization options for review display and layout.
  • Some users have reported occasional syncing issues with the AliExpress platform.
  • The free version of the app has limited features and functionality.
  • The app may require additional time and effort to set up and integrate with existing Shopify stores.

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Frequently asked
questions

Using a Shopify feedback app allows you to collect and analyze customer feedback, improve customer satisfaction, identify areas for improvement, and make data-driven decisions to enhance your business.

Yes, most Shopify feedback apps offer customization options for feedback forms. You can typically customize the form fields, design, and placement to align with your brand and capture the specific feedback you need.

Yes, several Shopify feedback apps integrate with popular email marketing platforms like Mailchimp and Klaviyo. This integration allows you to automatically send follow-up emails, surveys, and promotions based on customer feedback.

Yes, many Shopify feedback apps offer analytics and reporting features. These features allow you to track and measure customer satisfaction, identify trends, and gain insights to improve your products, services, and overall customer experience.

Yes, most Shopify feedback apps provide the ability to respond to customer feedback directly within the app. This allows you to address customer concerns, provide support, and engage with your customers to build stronger relationships.

How to use this page to find the right software

Identify your needs and requirements from the software. Consider factors like functionality, features, platform compatibility, budget, and any specific industry or personal preferences.

Based on your needs, prioritize the features or functionalities that are essential for your software.

Explore the website link of each software to gather more detailed information about it.

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