Post-purchase series

Post-purchase email flow

What is Post-purchase series?

Send this sequence after the prospect completes the purchase and converts into a customer.

🎯 The goal of this sequence

  • Confirm the purchase

  • Stay in touch with customers

  • Get feedback to improve the customer experience

Recommended emails in this sequence: 3 emails

Optimum flow time: 1 week

Emails in this sequence

Email #1: Confirmation email

📩 Why this email

Confirm the purchase and congratulate them on buying a home or property. In this email, you can also send a few blog posts to help them with any issue they might face as a new homeowner.

Email # 2: Next steps

📩 Why this email

Tell them what they must do now that they have bought the house or property. What documents and other legalities would they have to complete, etc.

Email # 3: Feedback email

📩 Why this email

Ask them for a review or feedback on their overall experience with your company. Also, get their thoughts on what you could have done differently to help them.

⛔ Sequence exit:

Move them to the referral series.

Talk to an email expert. Need help? Schedule an email consultation. Don't worry; it's on the house.

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Ike Baldwin
Account Manager at Whop

How to use this template in your email marketing stack?

Use the information in this flow to create one on Mailmodo and start sending the campaigns today.

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