Table of contents

Why should you track Microsoft Outlook email analytics?

Important outlook email metrics to track

How to install an email analytics tracker in Outlook?

5 Best outlook email analytics tools

Is there a better alternative?


5 Best Microsoft Outlook Email Analytics Tools to Use in 2024

Sneha Chatterjee
BySneha Chatterjee

7 mins read

For businesses using Microsoft Outlook, email analytics provides a window into the effectiveness of their email marketing campaigns. Tracking email analytics is not just about gathering data. It's about creating a feedback loop that continuously enhances the quality of your interactions with customers and colleagues.

Understanding how recipients interact with emails can lead to more engaging content, better customer relations, and improved overall email marketing strategy.

Why should you track Microsoft Outlook email analytics?

Effective email communication is more than just sending messages. It's about making sure those messages work for you. Tracking your Outlook email analytics helps understanding and improving your email marketing strategy.

Let's take a look at the benefits of using Outlook email analytics:

  • Enhances engagement: By knowing what works, you can tailor your content to increase reader engagement.
  • Boosts productivity: Analytics help identify the best times to send emails, leading to faster responses and better time management.
  • Improves ROI: By tracking responses and conversions, you can see which emails lead to sales and adjust your strategy accordingly.
  • Refines email content: Analytics can show which topics and formats resonate most with your audience.
  • Reduces cost: By understanding what doesn't work, you can stop wasting resources on ineffective email strategies.

Important outlook email metrics to track

To truly leverage email analytics, you must know what metrics you should track. Here’s a list of metrics you should focus on:

  • Open rate: It is the percentage of recipients who opened your emails.
  • Click-through rate (CTR): It is the percentage of recipients who clicked on a link within your email.
  • Bounce rate: It is the percentage of emails which were not be delivered to recipients' inboxes.
  • Response rate: It is the percentage of recipients who replied to your email.
  • Conversion rate: It is the percentage of recipients who took a desired action after reading your email.
  • Growth rate: It is the rate at which your email subscriber list is increasing.
  • Forward rate: It indicates how often your email was shared with others.
  • Unsubscribe rate: It is the percentage of recipients who opted out or unsubscribed from your email list.

How to install an email analytics tracker in Outlook?

Microsoft's offers a great way to track your Outlook email analytics with multiple add-ins. To integrate an add-in with your Outlook and start analyzing your email campaigns, follow these simple steps:

Step 1. Sign in to Outlook: Open Microsoft Outlook and login using your Microsoft 365 account.

Step 2. Access add-ins: Click on the "Home" tab at the top of Outlook. Look for the "Get Add-ins" button and click on it.

Step 3. Find add-in: In the Add-ins store, use the search bar to look for the add-in you want to install. For instance, you can search for Viva Insights.

Step 4. Install the add-in: Once you find the add-in, click on it and then select "Add" to install it to your Outlook.

Step 5. Check the toolbar: After installation, the add-in will be visible in your Outlook toolbar, ready for use.

Once the add-in is installed, the app will be visible in your toolbar and it'll automatically start tracking. You just need to click on it and check your analytics.

5 Best outlook email analytics tools

Leveraging the right email analytics tools can immensely impact your email campaigns. It'll not only help in tracking email interactions but also provide valuable insights into the common patterns, thereby enhancing overall strategy. Let's explore some of the best Outlook email analytics tools available.

1. Microsoft Viva Insights

Viva Insights stands out as a valuable add-in for enhancing email productivity within Outlook. It's designed to provide personalized insights and recommendations, helping you to manage your time and communication more effectively. Here are three standout features of Viva Insights:


Personalized insights: Offers tailored suggestions based on your email habits, helping you optimize your schedule and communication strategies.

Inbox management: Helps you efficiently prioritize your emails. It offers insights into which emails are most urgent, allowing you to focus on the most important messages first.

Email engagement: Provides valuable insights into how you can make your emails more impactful. By analyzing your email's subject lines and content structure, it suggests ways to improve readability and engagement.

2. Email Meter

Email Meter is a specialized tool for analyzing email usage and performance, particularly useful for teams looking to improve their email productivity and responsiveness.


Volume analytics: Provides insights into email volume to help teams manage their workload and prioritize tasks.

Response time tracking: Monitors how long it takes for your team to respond to incoming emails, which is crucial for customer satisfaction and team performance.

Detailed reporting: Generates comprehensive reports on various metrics, including email traffic patterns and individual team member performance.

3. Saleshandy

Saleshandy is a sales communication and analytics tool that streamlines email-related tasks and provides valuable insights into recipient engagement.


Email scheduling: Allows you to schedule emails to be sent at the most opportune times, increasing the likelihood of higher open rates.

Real-time email tracking: Notifies you when a recipient opens your email or clicks on a link, enabling immediate follow-up actions.

Automated follow-ups: Facilitates setting up trigger-based follow-up emails to keep prospects engaged without manual intervention.

4. HubSpot Sales Hub

HubSpot Sales Hub is an all-in-one sales platform that combines contact management with powerful email tracking and sales analytics, making it an essential tool for sales professionals.


Contact management: Offers a centralized system to manage contacts, companies, and deals, streamlining the sales process.

Email tracking: Provides notifications when emails are opened or links are clicked, giving you timely insights for follow-up.

Sales analytics: Delivers detailed reports on sales activities, helping you to understand your sales cycle and identify areas for improvement.

5. Boomerang

Boomerang for Outlook adds missing functionality to your email, helping you schedule messages, track responses, and manage your follow-up emails more effectively.


Email scheduling: Enables you to write an email now and have it sent automatically at a later time.

Inbox pause: Allows you to pause your inbox to focus on important tasks without new email distractions.

Read receipts: Offers read receipts and click tracking for emails, so you know exactly if and when your message was engaged with.

Is there a better alternative?

Using multiple tools for multiple purposes is overwhelming. Learning how to use them, integrating it in your processes, takes a lot of time and money. So why not use one tool for all purposes?

The above tools are definitely a great option for Microsoft Outlook email analytics. But if you want to make sure your emails are impactful and creative, you'll need to do a lot more than just track the performance of your emails. Your designs will have to be top notch, dynamic and interactive. You can do this by using another tool, but it's much easier if you get all the functionalities in one place.

Mailmodo is a comprehensive email marketing tool that allows you to create and send interactive emails in addition to measuring their performance. It also offers some additional features as discussed below.

Interactive email creation: Mailmodo enables the creation of interactive and dynamic emails with forms, surveys, and other engaging elements integrated directly within the email.

Advanced email analytics dashboard: It lets you track open rates, click-through rates, and interactive element engagement to understand how recipients interact with your emails.

Automated campaigns: You can set up automated email sequences based on user actions to ensure timely follow-ups and increased engagement.

AI subject line generator: It also offers an AI subject line generator that crafts effective subject lines to improve email open rates. This feature uses data-driven algorithms to generate engaging subject lines, helping your emails get noticed in busy inboxes.

A/B testing: Mailmodo's A/B testing capabilities, allows you to experiment with different email variations to identify the most effective content, design, or subject lines.

Send time optimization: With Mailmodo's send time optimization feature you can analyze recipients past behavior to determine the optimal times for sending emails.


By leveraging these analytics tools, you can ensure that every email sent from your Outlook account is an opportunity to learn and improve. Whether it's refining your message, timing your communication, or understanding your audience better, email analytics is an invaluable asset in the modern business toolkit.

In conclusion, with the insights gained from these tools, you can craft emails that are not only read but also acted upon, driving your business forward in a measurable and meaningful way.

Frequently asked questions

This will vary from tool to tool. Most email analytics tools offer customizable dashboards, allowing you to focus on metrics that are most relevant to your email campaign goals. This means you can often adjust settings to track specific data points like open rates, click-through rates, or response times, aligning with your unique email campaign objectives.

Email analytics tools generally follow rigorous data privacy and security protocols. However, it's important to review their specific privacy policies and security frameworks to ensure your data's safety.

Yes, many email analytics tools offer integration with various email platforms. For example, Mailmodo integrates with multiple email clients like Google, Outlook etc. So it's important to check each tool's compatibility with your specific email service.

There are both free and paid email analytics tools available. For instance, Viva Insights offers a free plan for personal use. But their team plan is paid. Likewise, free tools often have basic features, while paid versions offer more comprehensive analytics and advanced functionalities.

Share this article
copy link
Linkedin logo
Twitter logo
Facebook logo
Whatsapp logo
Pinterest logo
mail logo

What should you do next?

Thanks for reading till the end. Here are 3 ways we can help you grow your business:

Get smarter with our email resources

Explore our email marketing guides, ebooks and other resources to master email marketing.

Do better email marketing with Mailmodo

Send app-like interactive emails with forms, carts, calendars, games, etc. to boost email ROI.

Talk to an email expert

Get a 30-min. free email consultation with a Mailmodo expert to optimize your email marketing.

with interactive emails

Get super-awesome email engagement

Get better ROI
on every email
you send

Quotation markMailmodo is a growth hack
for my business

Vineet Khare,
Bella Vita Organic

Get 3X conversions
with interactive emails


Create & send interactive emails without coding


Put revenue on auto-pilot with pre-built journeys


Save time with AI-powered email content creation

1000+ businesses grew with Mailmodo, including